Monica Maize Email & Phone Number

Responsible for staffing and recruitment, compensation and benefits management, training and development, labor law and regulations, employee wellness and safety, and overseeing the day-to-day aspects of the HR department.

Houston, Texas, United States

Proficient in all aspects of bank management and operation, including account management, customer service, staff coordination and product sales. Prior experience provided the opportunity to supervise account growth where savings and CD accounts establishment increased by over 20%. Exemplary customer service skills and thorough knowledge of the banking industry. Dedicated to effective and innovative management techniques to ensure the success of the branch.

🔹 Supports and trains professionals on job descriptions and compensation guidelines for base pay programs while completing market reviews and optimizing performance management plans. Assists the Company Commander and First Sergeant with training and managing all recruiting station commanders across 38 sites. Ensures compliance of Equal Opportunity guidelines and Sexual Assault Prevention. • Plans and executes detailed cost analysis and feasibility studies on 100+ potential business partnerships that outline true-to-life profitability estimation.• Develops project schedules, budgets in excess of $1M, and forecasts while selecting material equipment, hiring and onboarding project staff, and handling relationships with external contractors. • Train team members on current Army regulations to promote effectiveness within recruiting operations; drive compliance with current laws, rules, and regulations across 350+ professionals. • Partnered with colleges to provide clear, concise written communications outlining recruiting processes to subordinates.

🔹 Directed more than 200 team members in conducting recruiting operations while ensuring compliance with federal, state, and local laws and regulations related to compensation plans. Oversaw the execution of audits and resolution of compliance-specific issues in adherence to the Department of Labor Affirmative Action requirements.• Guided business activities for six US Army recruitment stations, encompassing 525 square miles, and targeted a specific market with a population of more than 750,000 people. • Processed and supervised administration actions for personnel, ensuring all staff followed regulations and associated policies and procedures, enabling flawless daily operations.• Coached, mentored, trained, and supervised 10 mid-level managers in optimizing the professional development of subordinate team members.

Directed and led an Army recruiting office for a team consisting of 45 recruiters assigned with identifying, qualifying, and processing applicants for enlistment into the US Army. Guided marketing strategy and recruiter production across a 43 square mile region with a population of 132K residents. Oversaw all property, logistics, candidate onboarding, and facility maintenance.• Served as the primary resource for employee questions regarding benefits; resolved employee issues with benefits administrators and insurance providers• Implemented and maintained a recruiting station production management system that incorporated strategic planning and execution of lead generation activities• Advised senior leadership while addressing employees behavioral, performance and conduct concerns in conducting quarterly evaluations in recommending promotion and retention reports• Managed the office’s EEO Compliance Program; conducted quarterly training and investigated allegations of unfair treatment to ensure all employees were treated with respect regardless of race, ethnicity, or gender• Enforced rigorous employee qualification standards and inspected individual recruiter methods to ensure regulatory compliance; resulted in zero hiring discrepancies on all Fiscal year audits• Partnered with the HR department to make recommendations for new-hire training, leading to a 50% reduction in misunderstandings and miscommunications in just two months• Leads, coaches, develops, and motivates a team of professionals, fostering a culture of collaboration, accountability, end-user focus, and excellence

Served as ambassador within the community; identified suitable talent, determines applicant enlistment eligibility, presented applicants with information on enlistment programs and benefits, prepared enlistment applications, and processed qualified candidates for enlistment in the US Army.

Mentored and led 10 team members in overseeing daily supply operations and acquisitions for the US Army. Owned accountability for more than $58M of equipment, including sensitive items, while leading inventory management, including receiving, inspecting, segregating, storing, issuing, and delivering supplies and equipment.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor Of Arts - Ba, Supply Chain Management (Cum Laude)