Monica Maralit

Monica Maralit Email and Phone Number

Chief Operating Officer @ PSG Global Solutions
Philippines
Monica Maralit's Location
Philippines, Philippines
Monica Maralit's Contact Details

Monica Maralit work email

Monica Maralit personal email

n/a
About Monica Maralit

Monica Maralit is a Chief Operating Officer at PSG Global Solutions. She possess expertise in leadership, bpo, call center, executive management, account management and 20 more skills. Colleagues describe her as "I have had the distinct pleasure of working with Monica Maralit, and her exceptional qualities make her a truly remarkable professional and an inspiring leader. Monica has an extraordinary ability to captivate any audience she is put in front of, leaving a lasting impression with her engaging presence and eloquent communication skills. Monica’s talent for captivating an audience is truly impressive. Whether she is leading a presentation, conducting a workshop, or participating in a panel discussion, she has a natural gift for engaging her listeners and conveying her message with clarity and impact. Her ability to connect with her audience on a personal level and present complex ideas in an accessible manner is a testament to her exceptional communication skills and her deep understanding of her subject matter. In addition to her ability to captivate, Monica is incredibly personable and approachable. Her genuine warmth and compassion shine through in every interaction. She has a remarkable talent for making others feel valued and heard, creating a supportive and inclusive environment that fosters collaboration and trust. Monica’s empathy and kindness extend beyond her professional interactions, as she consistently demonstrates a sincere commitment to the well-being and success of those around her. Monica’s intelligence is evident in her strategic thinking and problem-solving abilities. She approaches challenges with a thoughtful and analytical mindset, consistently delivering insightful solutions and innovative ideas. Her intellectual acumen and strategic insight are key drivers of her success and contribute significantly to the achievements of her team and organization. Beyond her professional accomplishments, Monica is a true inspiration to women. Her dedication to breaking barriers and empowering others reflects her commitment to fostering growth and opportunity. Monica’s leadership and success serve as a powerful example of what can be achieved through determination, intelligence, and compassion. She is a role model for aspiring professionals and a champion for positive change in the workplace. I highly recommend Monica Maralit for any role that values exceptional communication, intelligence, and compassionate leadership. Her ability to captivate, her personable nature, and her inspirational impact make her an invaluable asset to any organization and a true leader in her field." and "Our company hired eTelecare to provide off-shore customer servicing to our customers. Monica was in a middle management position at the time and placed in charge of our team of customer service representatives. Because of her outstanding performance and management abilities, Monica has steadily improved and excelled to such a degree as to now be deserving of a role in upper management within her company. I have always been thoroughly impressed by Monica's professionalism, talents and skill set. She has constantly performed in an outstanding manner. Her analytical, fact based analysis and reasoning skills have brought her constant recognition and promotion opportunities. She is highly sought after as a team member or program manager. Her integrity is solid and her drive to produce exceptional results make her a valuable asset to any organization. I would unquestionable and without any hesitation recommend Monica for any task, project or employment opportunity that in the service industry, people management arena, or project/program management fields. She is superb."

Monica Maralit's Current Company Details
PSG Global Solutions

Psg Global Solutions

View
Chief Operating Officer
Philippines
Website:
psgglobal.com
Employees:
3422
Monica Maralit Work Experience Details
  • Psg Global Solutions
    Chief Operating Officer
    Psg Global Solutions
    Philippines
  • Tala Meet
    President
    Tala Meet Jun 2024 - Present
    Mumbai, Maharastra, In
  • Find Global Talent
    President
    Find Global Talent Feb 2024 - Present
  • American Staffing Association
    Member, Idea Group Council
    American Staffing Association Jan 2024 - Present
    Alexandria, Virginia, Us
  • American Staffing Association
    Member, Asa Women In Leadership Council
    American Staffing Association Jan 2021 - Dec 2023
    Alexandria, Virginia, Us
  • Victoria Heartstrong Organization
    Founder And President
    Victoria Heartstrong Organization Aug 2023 - Present
    San Juan, Metro Manila, Ph
    The Victoria Heartstrong Organization is a non-profit organization that provides support for high school and college students from underprivileged backgrounds in the Philippines. This non-profit is dedicated to empowering young women through education and comprehensive assistance.
  • Psg Global Solutions
    Senior Vice President
    Psg Global Solutions Oct 2021 - Present
    Marina Del Rey, Ca, Us
  • Psg Global Solutions
    Vice President, Program Management
    Psg Global Solutions Sep 2013 - Sep 2021
    Marina Del Rey, Ca, Us
  • Psg Global Solutions
    Director, Operations And Account Management
    Psg Global Solutions Oct 2009 - Sep 2013
    Marina Del Rey, Ca, Us
    Responsible for managing all aspects of client, employee, and shareholder valueEnsures that various client commitments are met, employees are properly motivated, performance-managed, coached and developed, and overall financial commitments of the company are met
  • Find Human Resources, Inc
    President
    Find Human Resources, Inc Feb 2017 - Present
    Muntinlupa City, National Capital Region, Ph
  • Etelecare Global Solutions
    Client Manager
    Etelecare Global Solutions Apr 2000 - Oct 2009
    Scottsdale, Arizona, Us
    Responsible for the client relationship, overall performance of the program and for managing the program’s profitability to achieve shareholder value goals as well as expanding our businesses with our clients. Creates real value for our clients by working with the client to set appropriate performance goals and understanding key value drivers, through participation in contract negotiations, regular meetings and discussions such as quarterly business reviews and visitations. Drives performance by developing comprehensive strategies, ensuring understanding, alignment of goals and approach, monitoring program performance, and recommending improvement initiatives in collaboration with Site Director (SD) and Operations Manager (OM). Coordinates with various support units for operational needs and requirements of the whole program. Acts as the main point person/representative for the whole program to the client.
  • Citi
    Citiphone Officer
    Citi Aug 1997 - Mar 2000
    New York, New York, Us

Monica Maralit Skills

Leadership Bpo Call Center Executive Management Account Management Sourcing Vendor Relationships Vendor Management Team Management Talent Acquisition Workforce Management Operations Management Program Management Customer Service Contract Negotiation Business Process Improvement Technical Recruiting Management Rpo Outsourcing Call Centers Recruiting Crm Analysis Performance Management

Monica Maralit Education Details

  • Ateneo De Manila University
    Ateneo De Manila University
    Communication Arts

Frequently Asked Questions about Monica Maralit

What company does Monica Maralit work for?

Monica Maralit works for Psg Global Solutions

What is Monica Maralit's role at the current company?

Monica Maralit's current role is Chief Operating Officer.

What is Monica Maralit's email address?

Monica Maralit's email address is mm****@****bal.com

What schools did Monica Maralit attend?

Monica Maralit attended Ateneo De Manila University.

What skills is Monica Maralit known for?

Monica Maralit has skills like Leadership, Bpo, Call Center, Executive Management, Account Management, Sourcing, Vendor Relationships, Vendor Management, Team Management, Talent Acquisition, Workforce Management, Operations Management.

Who are Monica Maralit's colleagues?

Monica Maralit's colleagues are Roxanne Ferrer, Lauri Ann Labog, Charry Ann Ibonia, Ericka Criel Castillo, Russel Hernandez, Kristian Klyne Rivadelo, Abigail Antazo.

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