Monica Wagner

Monica Wagner Email and Phone Number

Senior Development Associate @ Bedrock Detroit
Detroit, MI, US
Monica Wagner's Location
Detroit, Michigan, United States, United States
Monica Wagner's Contact Details

Monica Wagner personal email

n/a
About Monica Wagner

Experienced Project Manager skilled in Customer Service, Relationship Building, Microsoft Office, Office Management, and SalesForce among others with a wide range of experience in multiple industries. Earned a Bachelor of Science (B.S.) in Business Administration and a (B.S.) in Hospitality & Tourism Management from the College of Charleston.

Monica Wagner's Current Company Details
Bedrock Detroit

Bedrock Detroit

View
Senior Development Associate
Detroit, MI, US
Employees:
485
Monica Wagner Work Experience Details
  • Bedrock Detroit
    Senior Development Associate
    Bedrock Detroit
    Detroit, Mi, Us
  • Bedrock Detroit
    Senior Development Associate
    Bedrock Detroit
    Detroit, Mi
  • Bedrock Detroit
    Senior Development Associate
    Bedrock Detroit Dec 2023 - Present
    Detroit, Michigan, United States
  • Bedrock Detroit
    Development Associate
    Bedrock Detroit Dec 2021 - Dec 2023
    Detroit, Michigan, United States
  • Bedrock Detroit
    Senior Team Coordinator
    Bedrock Detroit Mar 2020 - Dec 2021
    Detroit, Michigan
  • Bedrock Detroit
    Development Team Coordinator
    Bedrock Detroit Apr 2019 - Mar 2020
    Detroit, Michigan
  • Big Ass Fans
    Project Manager
    Big Ass Fans May 2017 - Apr 2019
    Lexington, Kentucky
    Manage and coordinate all purchases services to completion. Uphold scope of work to customer and contractors. Maintain constant communication to customer and contractors. Obtain and thoroughly review all information to prevent as many day-of conflicts and set backs, as possible. Resolve any unforeseen changes or problems promptly and efficiently. Negotiate all out of scope costs to ensure coverage and profit of company. Audit all contractor invoices and paperwork to confirm precise and proper execution of all purchased labor services. Follow up with customer as last point of contact upon completion to ensure the customer’s expectations are exceeded.
  • Big Ass Fans
    Project Services Coordinator
    Big Ass Fans May 2016 - May 2017
    Lexington, Kentucky Area
    Manage and coordinate all purchases services to completion. Uphold scope of work to customer and contractors. Maintain constant communication to customer and contractors. Obtain and thoroughly review all information to prevent as many day-of conflicts and set backs, as possible. Resolve any unforeseen changes or problems promptly and efficiently. Negotiate all out of scope costs to ensure coverage and profit of company. Audit all contractor invoices and paperwork to confirm precise and proper execution of all purchased labor services. Follow up with customer as last point of contact upon completion to ensure the customer’s expectations are exceeded.
  • Stitch Design Co.
    Project Coordinator
    Stitch Design Co. Jun 2015 - Apr 2016
    Charleston, South Carolina Area
    Work with Project Manager to understand and assist with tracking all work, tasks, and project assignments. Complete database management tasks to track project activities and team communication. Provide assistance to clients in a professional, clear, and friendly manner. Manage all project assets and client samples. Follow up with clients at necessary critical stages for deliverables. Work closely with the entire team to coordinate daily office and project logistics. Manage the overall office and project calendar, schedule client meetings, and adjust project timelines. Manage the day-to-day office functions such as greeting clients, answering phones, handling all mail and shipping, ordering supplies.
  • Francis Marion Hotel
    Front Desk Agent (Part-Time)
    Francis Marion Hotel Apr 2015 - Apr 2016
    Charleston, South Carolina
    Efficient and friendly check in and out of guests of the Francis Marion while maintaining AAA Four-Diamond standards. Act as the resort’s central source of information, providing it to inquiring guests. This knowledge must extend from hotel statistics to local attractions and directions. One must have a general knowledge of the City of Charleston and surrounding areas. ‬Resolve customer complaints and answer guest inquiries in connection with hotel services, in-house events, directions, check cashing, and safety deposit boxes, etc. Performing courtesy call backs to guests inquiring into their stay and room appearance ‬
  • Franchise Clique
    Executive Assistant To Ceo & Operations Manager
    Franchise Clique Oct 2013 - Feb 2015
    Mount Pleasant, South Carolina
    Review and manage inbound and outbound communication including mail, email, phone calls, meetings, reports, etc. Organizing and maintaining files and records. Planning and scheduling meetings and appointments. Create documents such as proposals, agreements, reports, etc. Assist with and create Pay-Per-Click accounts on Google Adwords and Bing Ads. Assist with Sales with heavy emphasis on email communication and follow through.
  • Gateway Hospitality
    Intern
    Gateway Hospitality May 2012 - Aug 2012
    North Charleston, Sc
    Learn fundamentals of hotel operations through experience in various departments such as Front Desk, Housekeeping, Maintenance, and Sales. Take and direct phone calls to guest services. Provide quotes for room rates and up-sell the guest when possible. Assist in coordinating the Front Desk and the Housekeeping Department. Collect payment for charges on the guest folio. Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. Manage walk-in traffic. Sign in guests as needed. Smile and greet customers in a welcoming manner. Register and assign rooms to guests.Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
  • Wild Dunes Resort
    Food & Beverage Intern
    Wild Dunes Resort Mar 2011 - Aug 2011
    Provide prompt and courteous service to guests as hostess and server. Training on food inventory procedures and shipment processing. Answer all phone calls made to two of the three restaurants at the Resort. Provide exceptional service to all guests to turn them into life-long members. Follow up with members/guests to ensure guest satisfaction

Monica Wagner Skills

Customer Satisfaction Customer Service Microsoft Excel Microsoft Office Social Media Sales Italian Languages Ppc Social Media Marketing Microsoft Word Powerpoint Organization Communication Skills Ppc Bid Management Google Adwords Bing Ads Visual Arts Marketing Project Management Office Administration Salesforce.com Relationship Building Time Management

Monica Wagner Education Details

Frequently Asked Questions about Monica Wagner

What company does Monica Wagner work for?

Monica Wagner works for Bedrock Detroit

What is Monica Wagner's role at the current company?

Monica Wagner's current role is Senior Development Associate.

What is Monica Wagner's email address?

Monica Wagner's email address is mo****@****mgt.com

What schools did Monica Wagner attend?

Monica Wagner attended College Of Charleston, College Of Charleston.

What are some of Monica Wagner's interests?

Monica Wagner has interest in Photography, Hotel Development, International Traveling, Tennis.

What skills is Monica Wagner known for?

Monica Wagner has skills like Customer Satisfaction, Customer Service, Microsoft Excel, Microsoft Office, Social Media, Sales, Italian Languages, Ppc, Social Media Marketing, Microsoft Word, Powerpoint, Organization.

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