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@photobucket.com
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Monica Massad is listed as Manager and Trainer at Photobucket at Photobucket, a company with 126 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at photobucket.com and a matched LinkedIn profile for Monica Massad.
Monica Massad previously worked as Manager of Content Moderation at Photobucket and Enterprise Services Technician at Covad. Monica Massad studied at University Of Colorado Denver.
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AeroLeads found 2 current-domain work email signals for Monica Massad. Compare company email patterns before reaching out.
Front-line staff Manager and Corporate trainer with experience at training and managing all levels below and above me. Many years experience at managing, coaching, motivating, and envigorating teams to keep them fresh and constantly on their best game. Skilled at having close, professional, and individual relationships with employees and gaining trust in order to positively reinforce a good performance.Specialties: managing outsource vendors, high growth teams, high turnover teams, front-line staff, customer service, acquisition, churn
Listed skills include Resources and Communications.
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A career timeline built from the work history available for this profile.
Started as a single content moderator and expanded the team to 80+ FTEs in Denver, CO and an outsource center in Iowa. Managed the relationship with our domestic outsourcer. Interviewed and initiated relationships with international outsourcers. Created extensive training for Legal Copyright procedures and Content Moderation procedures and systems. Trained.
Provided high level, business to business technical support to IT technicians for business class DSL and T1 lines. Excelled at providing a strong customer experience while promptly restoring service. Worked with phone company technicians to get lines repaired and issues resolved.
Provided outstanding customer service and billing support to business clients. Assisted webmaster with training and demo software. Helped to create software that was instrumental for the sales force to achieve a record year of more than $5 million in sales in 2001.
Offered technical support or billing incentives to keep customers from cancelling their earthlink accounts. Retained an average of 100 customers a month and exceeded the quota of one customer per day by more than 3 times. Took over technical support rather than scheduling time with the team technician in order to facilitate a one call resolution. Learned.
Other employees you can reach at photobucket.com. View company contacts for 126 employees →
Cynthia Williams
Colleague at Photobucket
Colden, New York, United States, United States
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DA
Dwi Apriyani
Colleague at Photobucket
Parengan, East Java, Indonesia, Indonesia
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DF
Daniel Farina
Colleague at Photobucket
Denver, Colorado, United States, United States
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MM
Munther Musa
Colleague at Photobucket
Cairo, Cairo, Egypt, Egypt
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Shoaib Deaf
Colleague at Photobucket
Delhi, India, India
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DC
Daniel Cournoyer
Colleague at Photobucket
Montreal, Quebec, Canada, Canada
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MA
Matt Antony
Colleague at Photobucket
Greater Phoenix Area, United States
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PC
Prem Chand
Colleague at Photobucket
Jaipur, Rajasthan, India, India
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AJ
Ajaya Jatav
Colleague at Photobucket
Madhya Pradesh, India, India
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CS
Carlie Smith
Colleague at Photobucket
Denver, Colorado, United States, United States
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Quick answers generated from the profile data available on this page.
Monica Massad works for Photobucket.
Monica Massad is listed as Manager and Trainer at Photobucket at Photobucket.
AeroLeads has found 2 work email signals at @photobucket.com for Monica Massad at Photobucket.
Monica Massad is based in Denver, Colorado, United States while working with Photobucket.
Monica Massad has worked for Photobucket, Covad, Covad Communications, Timecentre, and Earthlink, Inc..
Monica Massad's colleagues at Photobucket include Cynthia Williams, Dwi Apriyani, Daniel Farina, Munther Musa, and Shoaib Deaf.
You can use AeroLeads to view verified contact signals for Monica Massad at Photobucket, including work email, phone, and LinkedIn data when available.
Monica Massad studied at University Of Colorado Denver.
Monica Massad is listed with skills including Resources and Communications.
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