Monica Mayer Email & Phone Number

Rockville, Md

Responsible for recruitment, orientation, screening, placement, and supervision of volunteers. Enter/update and track volunteer information using Raiser's Edge. Plan volunteer appreciation/recognition events.

Columbus, Ohio Area

Responsible for managing the volunteer program including recruitment, orientation, placement, supervision, evaluation, and retention/recognition for approximately 125 individuals and multiple groups (corporate, civic, religious, youth, colleges).• In 2014, coordinated a record setting 11,170 hours of volunteer service which saved the organization over $200k in operating expenses. • Restructured the hospice volunteer program to meet current Medicare regulations. • Expanded… Show more Responsible for managing the volunteer program including recruitment, orientation, placement, supervision, evaluation, and retention/recognition for approximately 125 individuals and multiple groups (corporate, civic, religious, youth, colleges).• In 2014, coordinated a record setting 11,170 hours of volunteer service which saved the organization over $200k in operating expenses. • Restructured the hospice volunteer program to meet current Medicare regulations. • Expanded volunteer programs village-wide (hospice, nursing home, rehab, assisted living) to improve quality of life for patients and residents. This included implementing Music & Memory, Urban Zen Integrative Therapy, and pet therapy programs; developing teen opportunities to meet their school community service and requirements; and collaborating with the Work Experience Program (WEP) to provide administrative support, laundry and dining assistance to the organization while teaching job skills to GED graduates.• Assisted in the development of the Love & Hugs for Zusman Hospice program. Over 1,000 “personalized” stuffed animals have been donated to patients in the last four years.• Responsible for oversight of the Auxiliary Board, an organization tasked with running the gift shop (sales, budgeting, staffing, inventory) and raising money for the Activities Department. • Staff liaison for the annual Volunteer Appreciation luncheon with approximately 90 people in attendance each year. Show less

Columbus, Ohio Area

Responsible for managing the agency’s volunteer program to meet program and fundraising needs and create awareness of older adult programs.• Developed a sustaining program that demonstrated year-over year increases in both the annual number of volunteers and donated hours. • United Way Ambassador - acted as tour guide and speaker for local companies and potential referrals inquiring about agency’s programs, services, and opportunities. • Coordinated 100+ volunteers for the… Show more Responsible for managing the agency’s volunteer program to meet program and fundraising needs and create awareness of older adult programs.• Developed a sustaining program that demonstrated year-over year increases in both the annual number of volunteers and donated hours. • United Way Ambassador - acted as tour guide and speaker for local companies and potential referrals inquiring about agency’s programs, services, and opportunities. • Coordinated 100+ volunteers for the Challenger Football Competition fundraiser.• Corporate Recipient of the Firstlink Rotary Club Service Above Self Award due to connecting humanitarian service between youth, Rotary and UCP.• Member of the Quality Assurance Team. Show less

Columbus, Ohio Area

MATCH SUPPORT MANAGER 2003 - 2004Responsible for managing a team of direct service workers in addition to supporting and building mentoring relationships for approximately 120 youth and their families. • Learned then implemented a new service delivery model to optimize program operations.• Initiated a tracking system to evaluate productivity relative to meeting National Standards. • Organized and assigned ticket and holiday donations to… Show more MATCH SUPPORT MANAGER 2003 - 2004Responsible for managing a team of direct service workers in addition to supporting and building mentoring relationships for approximately 120 youth and their families. • Learned then implemented a new service delivery model to optimize program operations.• Initiated a tracking system to evaluate productivity relative to meeting National Standards. • Organized and assigned ticket and holiday donations to staff to distribute to families.• Handpicked to be department “storyteller” at fundraisers to ensure that contributors had a full appreciation and understanding of the impact that traditional mentoring programs have on individuals and the greater community. CASEWORKER 1998 – 2003Responsible for conducting interviews; making assessments to determine eligibility into the program; and building and supervising 55-60 mentoring relationships. Provided information, referrals, and resources to families.• Coordinated a collaborative effort with another local social service agency to allow their clients access to Big Brothers Big Sisters’ services.• Supervised a Bachelor’s level Ohio State University College of Social Work intern. Show less

M.S., Human Services Management

B.A., Social Work