Monica Mcmillan Email & Phone Number
Who is Monica Mcmillan? Overview
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Monica Mcmillan is listed as Customer Success, Information Management at DrugBank, a company with 34 employees, based in London, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Monica Mcmillan.
Monica Mcmillan previously worked as Customer Optimization Manager at Drugbank and Strategic Customer Advisor at Briza. Monica Mcmillan holds Master Of Library & Information Science - Mlis, Information & Media Studies from Western University.
Email format at DrugBank
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About Monica Mcmillan
I’m a resourceful, strategic account and project leader with more than five years experience managing B2B software implementations for clients in various verticals, including healthcare, retail, fintech, telecom, and travel, corporate & public security, and OSINT investigations. Demonstrated expertise in client management, leadership of cross-functional project teams, determining scope & timelines, gaining stakeholder buy-in, risk identification, understanding user experience and behavior on web and mobile environments.Specialties: end-to-end digital project management, understanding various business models and adapting solutions to fit, client management, customer service, technical writing.
Monica Mcmillan's current company
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Monica Mcmillan work experience
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Strategic Customer Advisor
Customer Experience Specialist
Senior Client Success Manager
Media Sonar enables Surface, Deep and Dark Web investigations by connecting the right tools and workflows into a single intelligent solution. Our software empowers security professionals in both public and private organizations to protect what matters - people, places, and assets.I act as the main point of contact for our clients throughout their time with.
Senior Professional Services Consultant
Media Sonar enables Surface, Deep and Dark Web investigations by connecting the right tools and workflows into a single intelligent solution. Our software empowers security professionals in both public and private organizations to protect what matters - people, places, and assets.I work with Media Sonar’s prospects and clients to teach, advise on best.
Manager, Engagement Management
I managed a team of 6 Associate Engagement Managers, providing both day-to-day and strategic guidance in customer relationship management, customer experience consulting & project management. I acted as a point of escalation for any clients managed by this team. I also worked on end to end process improvements, from identifying a need to design &.
Engagement Manager
I worked with our top clients to ensure the long term success of their Virtual Agent deployments. I managed ongoing client relationships through conference calls, web meetings and in-person visits, as well as provided end to end project management and consulting on strategic self-service and customer experience initiatives. I was responsible for client.
Bilingual Knowledge Base Analyst
I worked with IntelliResponse/[24]7 Virtual Agent clients to ensure the success of their virtual agent implementations. Manage ongoing client relationships while helping clients set and achieve business goals based on analysis of their VA questions. I was responsible for the overall functionality and performance of the solution.
Hr Administrative Assistant
Every September the Western Fair hires roughly 300 temporary employees to work the annual fall fair. I helped the HR manager organize the applicants, contact successful applicants to arrange contract signings and other paper work. I ensured that all paperwork was completely correctly with necessary supporting documents (e.g. a valid security license for.
Teaching Assistant
As a T.A., I provided support to professors in a variety of ways. These included: lecturing, grading essays and tests, attending lectures, maintaining course websites, holding office hours, and providing one on one support to students. I acted as a liaison between my students and the course professors and university administration. Highlights:As the T.A..
Team Lead & Pr Committee Chair
As Team Lead I was responsible for coordinating a group of 13 people in 4 subcommittees to plan and execute the 6th annual WISSLR conference which took place March 14-15, 2014. I created and enforced project deadlines, as well as organized and lead meetings of the committee. As the PR Committee Chair, I lead a team of 2 people to market the conference to.
Pr Committee Member
I was part of a 2-person team who marketed and promoted the conference. We were responsible for: all incoming and outgoing communication for the conference, creating posters, creating and circulating the call for papers.
Colleagues at DrugBank
Other employees you can reach at drugbankplus.com. View company contacts for 34 employees →
Rachel W.
Colleague at Drugbank
Greater Edmonton Metropolitan Area, Canada
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KP
Keegan Petreman
Colleague at Drugbank
Edmonton, Alberta, Canada, Canada
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CK
Christen Klinger, Ph.D.
Colleague at Drugbank
Greater Edmonton Metropolitan Area, Canada
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AW
Alex Wilson
Colleague at Drugbank
Montreal, Quebec, Canada, Canada
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LA
Luis Alberto Graus Mejia
Colleague at Drugbank
Trujillo, La Libertad, Peru, Peru
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VF
Vincent Farion
Colleague at Drugbank
Greater Edmonton Metropolitan Area, Canada
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TD
Tasha Dzadey
Colleague at Drugbank
Accra, Greater Accra Region, Ghana, Ghana
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SJ
Sarah Joly, Cphr
Colleague at Drugbank
Greater Edmonton Metropolitan Area, Canada
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IM
Irene Mtega
Colleague at Drugbank
Edmonton, Alberta, Canada, Canada
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KG
Kathlyn G.
Colleague at Drugbank
Toronto, Ontario, Canada, Canada
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Monica Mcmillan education
Master Of Library & Information Science - Mlis, Information & Media Studies
Master Of Arts (M.A.), Applied Linguistics, Internet Speak And Social Media
A Average
Honours Bachelor Of Arts, French Language And Linguistics, B+ Average
Frequently asked questions about Monica Mcmillan
Quick answers generated from the profile data available on this page.
What company does Monica Mcmillan work for?
Monica Mcmillan works for DrugBank.
What is Monica Mcmillan's role at DrugBank?
Monica Mcmillan is listed as Customer Success, Information Management at DrugBank.
Where is Monica Mcmillan based?
Monica Mcmillan is based in London, Ontario, Canada while working with DrugBank.
What companies has Monica Mcmillan worked for?
Monica Mcmillan has worked for Drugbank, Briza, Nasoneb®, Media Sonar Technologies Inc., and [24]7.
Who are Monica Mcmillan's colleagues at DrugBank?
Monica Mcmillan's colleagues at DrugBank include Rachel W., Keegan Petreman, Christen Klinger, Ph.D., Alex Wilson, and Luis Alberto Graus Mejia.
How can I contact Monica Mcmillan?
You can use AeroLeads to view verified contact signals for Monica Mcmillan at DrugBank, including work email, phone, and LinkedIn data when available.
What schools did Monica Mcmillan attend?
Monica Mcmillan holds Master Of Library & Information Science - Mlis, Information & Media Studies from Western University.
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