Monica Dooley Email & Phone Number

Austin, Texas Metropolitan Area

• Ability to complete all Associate level Compliance responsibilities.
• Responsible for federal and state tax filing and remittance. Files prior quarter returns and amendments as needed.
• Responsible for working with the Compliance Manager to become skilled in processing any changes in the law that may affect HomePay clients.
• Manages annual state UI rate project.
• Reviews and updates state tax forms and e-files as needed. Performs internal audits to ensure form/e-file accuracy.
• Assists the Compliance Manager as the Tech department liaison for beta-testing upcoming builds/releases, tax return generation, and e-file functioning.

Austin, Texas, United States

• Manages all Compliance notices received from the state or client.
• Facilitates interdepartmental communication on state issues as they arise.
• Maintains relationships at the state and local levels to aid in client service.
• Assists with federal and state filing and remittance. Files prior quarter returns and amendments as needed.
• Completes federal and/or state related research on an as needed basis, including annual projects.

Austin, Texas Area

• Responsibilities:
• Ability to complete all Senior level and Associate level Administrative responsibilities.
• Supervises the day-to-day activities of the Admin team, including daily workload and projects.
• Maintains a managerial relationship with colleagues, including but not limited to annual performance reviews and quarterly career development conversations.
• Responsible for onboarding new team members and cross training.
• Collaborates regularly with managers/directors across all departments.

Austin, Texas Area

• Responsibilities:
• Ability to complete all Associate level Administrative responsibilities.
• Ability to prioritize daily workload.
• Processes inbound and outbound electronic documents to establish new client accounts.
• Manages all inbound and outbound mail.
• Daily scanning of client documents.

Bellevue, Washington

• Responsibilities of Employee Relations Specialist role with added authority to handle all client/consultant escalations
• Responsible for managing 18+ events for consultants and clients per year

Bellevue, WA

• Manage 200+ consultants’ assignments from their first day orientation to termination
• Conduct 1:1 meetings with all local new hires and phone check-ins/on-sites with each consultant once in 45 days
• Responsible for responses/resolution for email traffic regarding consultant issues/concerns through Zoho tool
• Conduct all new hire orientation and extensively reviews benefits and insurance plans as needed
• Manage status and work order updates for extensions & upcoming ends by communicating with Account Managers/MSPs/clients
• Effectively coach and mentor employees.

Bellevue, WA

• Handle supply ordering and facilities/machine management and maintenance
• First contact for all vendors & prospective candidates – Answer phone lines and forward calls to appropriate parties
• Filing/Scanning/Printing/Faxing/Mailing for internal staff
• Coordinate domestic/international FedEx shipments for all staff
• Executive Assistant - Calendar Management and hotel/flight booking for CEO, President and Company Executives
• Managed equipment tracking/product orders for consultants & internal staff

Renton, WA

• Train, coach,and develop Potbelly associates and shift leaders
• Contribute to associate and shift leaders performance appraisals
• Source, recruit, interview, and hire candidates for all associate positions
• Conduct orientation for all new hires including a tour, meet and greets, registration into our system, and completion of all necessary paperwork, i.e. I9s, w2s, contracts, background checks
• Plan weekly schedules for staff
• Hold monthly associate, certified trainer, and shift leader meetings

• Full cycle recruitment of temporary and direct hire employees for Physio-Control (Medical device production company)
• Implementing all on-boarding duties for new hires – I-9 Compliance, verification of eligibility, requesting, monitoring, and resolving background screenings, managing and storing confidential information
• Investigate and resolve customer and employee complaints by facilitating conflict resolution
• Counseled, coached, and provided guidance to employees
• Set up meetings and shadowed managers and Physio Team Members to better understand their needs
• Conducted pre-screenings, set up interviews, and provided tours for potential candidates

Business Administration And Management, General

High School Diploma

Activities and Societies: Valedictorian and Honor Student - Participated in Beta Club, International Club, Environmental Club, and various.