Monica Fung Email & Phone Number

San Diego, Ca, Us

Las Vegas, Nevada, United States

- Deliver superlative service to guests in a high-energy, experiential vibe diningconcept mixed with an unexpected twist on contemporary Asian cuisine.- Maintain exceptional service to large parties and sections in a high-volumeenvironment.- Continually upsell or cross-sell to improve daily check average.- Take lead in training new hires our style of service, extensive food menu, fullbar offerings and resort, hotel, casino SOP’s.- Contribute solutions and feedback to management for long-term success inoperations.

San Diego

- Over 7 years of experience at the following venues: Lumi by Akira Back, KAABOO Music Festival, The Double Deuce Bar/Nightclub Downtown San Diego, McFarlane Productions (Shamrock, Mardi Gras, La Mesa Oktoberfest, San Diego Padres Opening Block Party, La Mesa Oktoberfest, La Jolla Concours de' Elegance), RMD Group at Hard Rock Hotel San Diego (Halloween & NYE), Pacific Beach Alehouse at OMG Hospitality Group, Tilted Kilt, Hooters, Retreat Pool at Sycuan Casino of Clique Hospitality, Casablanca Hookah Lounge, Seau's the Restaurant, The Dive SKC, H2O Sushi & Izakaya, Shanghai Saloon, Inland Tavern San Marcos, Mainstream Bar & Grill Poway, Spin City Chula Vista and Hi-Ball Chula Vista.- Performed under all volumes with an average sales of $1k-6k, depending on venue.- Purveyor of libations, beer, wine and sake.- Mixed various types of spirits to create craft cocktails.- Designed brand new cocktails for menus.- Trained new hires on steps of service and proper bartending technique.

San Diego

- Over 7 years of experience at the following venues: The Boiling Crab of San Diego, Kappa Sushi, BJ's Restaurants & Brewhouse, Niban Japanese Restaurant and Happy's Sushi.- First and last impression to guests with responsibilities including: welcoming guests, taking orders, delivering food and drinks, ensuring cleanliness of venue, presenting knowledge of menu and daily specials, balancing all form of payments received, training new hires and maintaining a professional appearance.

Greater San Diego Area

- Bartended to a high-volume capacity, averaging anywhere from $1-4k depending on the season.- Nightly live interaction with guests using the microphone and hosted the show as Emcee.- Performed choreographed dances or freestyle danced on stage and bartops.- Sang popular country/pop songs while rallying guests to sing along.- Rode the mechanical bull to encourage guests to participate and gave special attention to birthdays/bachelors/bachelorettes.- Occasionally filled role as DJ on the country side.

Las Vegas, Nevada

- Recurring annual role as an ambassador to the Consumer Electronics Show in Las Vegas, Nevada.- Reputable brands I represented include: Hulu, Amazon and Coway.- Responsibilities comprised of setting up event space/footprint, coordinating/leading staff, welcoming clients, quickly learning about products and presenting knowledge to potential consumers.

San Diego

- Supervised bartenders, cocktail waitresses and bar-backs under PUSH Modeling Agency for the VIP Hang Five & Hang Ten area.- Responsibilities included: managing flow of event space, bartending at a high-volume capacity, ensuring comfortability of guests, maintaining cleanliness, setting up bar area, keeping record of daily inventory and acted as liaison between PUSH and Spectrum Staffing.

San Diego

- Recurring annual role as an ambassador to Comic-Con International: San Diego.- Reputable brands I represented include: NBC, TBS, Alienware, CraveOnline & Nintendo.- Responsibilities comprised of setting up event space, coordinating with other staff members, keeping the flow of event via line management and producing knowledge of technological services such as VR.

San Diego

- Opened and maintained customer accounts by recording account information.- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.- Managed large amounts of incoming calls, emails and live chats.- Generated sales leads.

San Diego, Ca

- Helped instruct individuals and groups of 8th-9th grade students with trouble in Math and Science.- Coordinated with teachers on California school standards and practices.- Guided and encouraged students to continue education in colleges and universities.

San Diego, Ca

- Assisted customers with purchases while continually up selling.- Handled purchases and returns as cashier and balanced register every shift.- Maintained all store displays.

Some College, Biology, Chemistry

Hs Diploma, General Education, Ap & Honors Courses

Activities and Societies: Mira Mesa Band & Color Guard *Co-Captain (03'-*05') + Airbands Leader & Choreographer (04', 07')