HR Business Lead for key initiatives:Role-Based Security Redesign- HR functional lead for redesign and implementation of role-based security framework.- Leveraged previous analysis of PeopleSoft HR production security, remediating gaps to build a comprehensive functional and technical role-based framework; supported testing and implementation for phased rollout.Manager Self-Service- HR subject matter expert for Manager Self-Service planning and upcoming implementation.- Provide detailed business process documentation, raised requirements and suggested solutions.Day-to-Day Responsibilities:- Triage PeopleSoft production issues as first point of contact for users; liaise with technical team to establish thorough understanding of the problem, identify possible solutions, and implement the most effective resolution.- Maintain PeopleSoft foundation tables; data updates using Excel to CI.- Edit and create queries using Query Manager.- Identify opportunities for process improvement, leveraging technology and business process to reduce manual effort, rework, and time spent on each step of a process.

HR Business Lead for key initiatives:PeopleSoft HR Consolidation (inVentiv Health/INC Research merger)- Analyze and harmonize key data values for combined organization; provide mapping to technical team.- Collect and interpret business requirements; recommend potential solutions.- Prepare functional requirement documents; translate requirements to technical team to ensure delivery of comprehensive solutions that meet business needs.- Identify testing scenarios, manage testers, document defects, manage defect resolution.- Develop requirements for Manager Self Service, adapting to changing scope and timeline from leadership.- Design interim process to support the business until full Manager Self Service functionality is implemented.PeopleSoft 9.2 Upgrade- Upgraded from 9.0 to 9.2 and implemented Employee Self Service.- Documented and presented current- and future-state processes; collected business requirements.- Liaised with technical team to ensure understanding of business needs, development of appropriate solutions.- Developed and executed test scripts, identified and documented defects, provided input for defect resolution.- Prepared user guides for newly implemented Employee Self Service functionality.Time & Labor Assessment- Worked with a team to document business processes, key challenges across multiple time entry systems.- Identified areas for improvement; recommended, prioritized, and tested technical solutions for phased rollout.

- Supervised and served as a point of escalation and on-the-job trainer for the US HR Operations team.- Managed onboarding for US employees, including continuous process improvement and data entry in PeopleSoft.- Reviewed HR data for accuracy and identified recurring issues and training opportunities for the HR Operations team- Collaborated with internal teams to streamline HR Operations processes and documentation across divisions.- Conducted training on features of PeopleSoft HRIS and Org Plus org chart tool for global HR team and new hires.

- Responsible for US onboarding, including creation of employee records in PeopleSoft HRIS and compliance with employment eligibility requirements through use of E-Verify system.- Promptly resolved manager and employee inquiries, escalating to HR business partners when necessary.- Worked with cross-functional team to streamline onboarding process using Kaizen methodology, resulting in reduced rework and waste.

- Partnered with HR Manager to provide HR support to employees in five offices- Established relationships with new hires and current employees as primary HR point of contact, resolving various inquiries and issues in a timely and effective manner- Created records of new hires, terminations, and organizational changes in Lotus Notes database- Assisted with performance review process, including taking detailed notes and following up on action items- Conducted exit interviews; analyzed data to identify trends across offices and levels- Contributed as needed to various HR initiatives, including annual Global HR Charity Drive and developing training content for administrative support staff

- Processed employee life cycle changes in UltiPro and PeopleSoft- Maintained business-critical Org Plus Enterprise system, including creation of approved user accounts, updating organizational hierarchy using Blueprint tool, creating user guide, and providing training to new users- Monitored background checks and reviewed onboarding paperwork.- Increased exit survey response rate through implementation of SurveyMonkey email collector tool, enabling tracking of individual survey completion and streamlining reminder emails.

- Promoted to HR Associate in July 2013- Accurately entered new hire information and employee data changes into UltiPro HRIS in a timely manner, communicated relevant changes to Payroll team, and assisted with data integrity audits as necessary- Administered user accounts for UltiPro employee self-service module as well as accounts for HR representatives, IT help desk, and compensation and benefits teams- Managed paid time off allocations for employees, including setup and adjustments, resolution of discrepancies, and balance payouts for terminating employees in compliance with the paid time off policy- Assisted colleagues with monitoring background checks, onboarding paperwork, and PeopleSoft HRIS data entry- Promptly resolved manager and employee inquiries, escalating to HR Generalist when necessary- Collaborated with a team to design and implement a process for data entry auditing

- Work with a team of three Human Resources professionals to support over 380 employees- Assist in preparation and distribution of materials for talent review, succession planning, and salary planning- Manage onboarding process for new employees, including sending offer packets, submitting and monitoring background checks, filling positions in PeopleSoft HRIS system, and ensuring completion of paperwork for employee files - Conduct ongoing internal audit of employee files, I-9 forms, and service agreements; recover missing files and documents- Compile survey data and prepare presentations for various employee relations issues and HR initiatives- Support recruitment initiatives by reviewing resumes, scheduling interviews, greeting candidates, managing applications and paperwork, providing feedback on candidates to agency recruiters, and attending campus recruitment events

- Managed delivery account for the company’s largest customer, including billing, invoicing, and reporting- Streamlined manual calculations for contractor payroll processing through development of a spreadsheet template- Processed all accounts receivable activity, including data entry, reconciliation of electronic payments to receivable balances, and cash applications

A global consultancy specializing in earnings improvement primarily through cost reduction and operational re-design- Participated in client working sessions and prepared documentation and analysis used by the consulting teams to design future state organizations and to identify cost savings opportunities- Conducted research and analysis to identify cost savings opportunities for clients- Assisted in preparation of client presentations and coordinated production with the graphics team in Manila