Monica (Muoio) Williams Email & Phone Number

Canada

Canada

Advised in the Concierge Desk operations during the process of occupying 2 new residential buildings Maintained professionalism while addressing resident concernsMember of the Social Committee responsible for organizing and executing Resident Social Nights every two weeks

Provided customer service and raised daily customer transactions by 10% through promotion of various coffee and food products by initiating coffee tastings and food samplings within and outside the caféInitiated inventory process improvement by implementing an inventory ordering schedule to increase purchasing efficiency and decrease waste by 10% over the.

Assisting students ages 6-9 in exercises regarding reading comprehension, writing and mathematicsEngaging children ages 4-5 in reading and mathematics work as well as instructional gamesRelied upon in supporting students in their efforts to achieve advancement to the next level in their curriculum

Communicated with residents regarding construction permit requests to address concerns and rectify issuesAnalyzed revenue line items and summarized findings to prepare financial performance reports for York RegionCoordinated with other departments to improve process efficiency and inter-company communication that resulted in closing 2 long-term.

Effective in upselling consumers to incorporate accessories and/or other merchandise into their purchaseEntrusted with cash reconciliation and witnessing Manager document short/over reportsExperienced and adept in conflict management

Accounting And Business/Management

Activities and Societies: Schulich Ambassador Women in Leadership - Mentorship ProgramGraduate, with Honours, of the BBA, Operations.

Education record

Regarded as an Ontario Scholar Recipient of the Platinum Award - Maintained Honour Roll throughout high school career Received Certificat.