AeroLeads people directory · profile
Monica Or, Ma, Fih, Mcipd Email & Phone Number
The Dancing Hotel Inspector
at
Star Quality Hospitality Consultancy
1 work email found
@raztaz.co.uk
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
The Dancing Hotel Inspector
Location
London, England, United Kingdom
Company size
Who is Monica Or, Ma, Fih, Mcipd? Overview
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Quick answer
Monica Or, Ma, Fih, Mcipd is listed as The Dancing Hotel Inspector at Star Quality Hospitality Consultancy, a with 1 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at raztaz.co.uk and a matched LinkedIn profile for Monica Or, Ma, Fih, Mcipd.
Monica Or, Ma, Fih, Mcipd previously worked as Hospitality Consultant at Star Quality Hospitality Consultancy and Regional Social Media at Institute Of Hospitality London Region.
Company email context
Email format at Star Quality Hospitality Consultancy
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{first}@raztaz.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Monica Or, Ma, Fih, Mcipd. Compare company email patterns before reaching out.
Profile bio
About Monica Or, Ma, Fih, Mcipd
As the founder of Star Quality Hospitality Consultancy, I specialise in working operationally with the owner / managers of independent Hotels and Restaurants.Hospitality should not be about fire-fighting and handling guest complaints, it should be about gaining guest compliments. The 3 main problems hospitality managers have to deal with are guest complaints, high staff turnover and lower than average occupancy.Having looked at these common hospitality issues I have developed a model which looks at your business strategically and how this translates in to the relationship you have with your customers. By customers I mean your suppliers, staff and guests. From this I can help you to develop measurement tools to ensure you can monitor your own performance and remain profitable by delivering a star quality service.With over 30 years industry experience having worked in, and managed 4 and 5 star hotels. I have been involved with the implementation of standards, hotel openings and refurbishments. I have written for hotel industry magazines as their industry expert and am a published author. The three books which I have written (see below) are all Amazon Best Sellers.I have trained hundreds of individuals to develop their Customer Service skills and run Masterclasses around my signature system. I have spoken in the UK and internationally at hotel conferences and trade shows.My vision is to raise the profile of the hospitality industry so whichever hotel a guest stays in, or whichever restaurant they choose to dine at, they are taken on a unique customer service journey where the hospitality professionals they meet along the way create memorable experiences just for them.Specialties: Hospitality Consultancy and developing aspiring Hospitality ManagersLicensed WorldHost™ Trainer - Transforming Customer ExperienceSpringboard AmbassadorInstitute of Hospitality MentorPublished author, Conference host and speaker in the UK and Internationally.Hotel judge for Tourism Awards in Essex and Bournemouth
Listed skills include Hospitality Management, Training, Event Management, Hospitality, and 18 others.
Current workplace
Monica Or, Ma, Fih, Mcipd's current company
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Star Quality Hospitality Consultancy
4 roles · 15 years
Monica Or, Ma, Fih, Mcipd work experience
A career timeline built from the work history available for this profile.
Hospitality Consultant
CurrentI am the Founder of the Star Quality Hospitality Consultancy.
2012 - Present
~14 yrs 6 mos
Regional Social Media
CurrentI have rejoined the newly formed London Regional Committee for the Institute of Hospitality looking after their social media
Mar 2024 - Present
Advisory Board Member
Current
Jan 2024 - Present
FAQ
Frequently asked questions about Monica Or, Ma, Fih, Mcipd
Quick answers generated from the profile data available on this page.
What company does Monica Or, Ma, Fih, Mcipd work for?
Monica Or, Ma, Fih, Mcipd works for Star Quality Hospitality Consultancy.
What is Monica Or, Ma, Fih, Mcipd's role at Star Quality Hospitality Consultancy?
Monica Or, Ma, Fih, Mcipd is listed as The Dancing Hotel Inspector at Star Quality Hospitality Consultancy.
What is Monica Or, Ma, Fih, Mcipd's email address?
AeroLeads has found 1 work email signal at @raztaz.co.uk for Monica Or, Ma, Fih, Mcipd at Star Quality Hospitality Consultancy.
Where is Monica Or, Ma, Fih, Mcipd based?
Monica Or, Ma, Fih, Mcipd is based in London, England, United Kingdom while working with Star Quality Hospitality Consultancy.
What companies has Monica Or, Ma, Fih, Mcipd worked for?
Monica Or, Ma, Fih, Mcipd has worked for Star Quality Hospitality Consultancy, Institute Of Hospitality London Region, and Cth - Confederation Of Tourism & Hospitality.
How can I contact Monica Or, Ma, Fih, Mcipd?
You can use AeroLeads to view verified contact signals for Monica Or, Ma, Fih, Mcipd at Star Quality Hospitality Consultancy, including work email, phone, and LinkedIn data when available.
What skills is Monica Or, Ma, Fih, Mcipd known for?
Monica Or, Ma, Fih, Mcipd is listed with skills including Hospitality Management, Training, Event Management, Hospitality, Employee Training, Hospitality Industry, Coaching, and Leadership.
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