Monica Pari

Monica Pari Email and Phone Number

Customer Success Executive at Printastic | Social Media Marketing Graduate at Digital Coach® @ GET PRINTASTIC
london, greater london, united kingdom
Monica Pari's Location
London, England, United Kingdom, United Kingdom
Monica Pari's Contact Details

Monica Pari personal email

n/a
About Monica Pari

Monica Pari is a Customer Success Executive at Printastic | Social Media Marketing Graduate at Digital Coach® at GET PRINTASTIC. She possess expertise in english, spanish, localization, translation, technical support and 5 more skills. She is proficient in Spanish and English.

Monica Pari's Current Company Details
GET PRINTASTIC

Get Printastic

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Customer Success Executive at Printastic | Social Media Marketing Graduate at Digital Coach®
london, greater london, united kingdom
Website:
getprintastic.com
Employees:
5
Monica Pari Work Experience Details
  • Get Printastic
    Customer Success Excutive
    Get Printastic Oct 2019 - Present
    London, England, United Kingdom
    View
  • Printastic
    Customer Success Executive
    Printastic Jun 2016 - Sep 2019
    London, England, United Kingdom
    View
  • Alk, A Trimble Company
    Multilingual Technical Support Analyst
    Alk, A Trimble Company Sep 2013 - Jun 2016
    London, United Kingdom
    Provided first line customer support, diagnosed and resolved a wide range of customer technical and non-technical issues with CoPilot satellite navigation software application sold by ALK on major smartphones and tablets.‬Common technical support/customer support activities included: • Dealing with customer enquiries in Italian, Spanish and English via email (ZenDesk), forums and occasionally phone. Increased moderation activity of the Italian and Spanish support Forums along with community announcements.• Win customer loyalty by listening attentively, using tact and diplomacy to find common ground and achieve win-win outcomes.• Recording and reporting software bugs and usability problems to Quality Assurance/Testers for corrective action.• Assisting the marketing team in the translation of material from English into Italian.• Localisation of software content into Italian.
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  • Passepartout Spa
    Technical Support Manager
    Passepartout Spa May 2006 - Oct 2012
    San Marino
    • Started my career path as technical support assistant helping customers with software applications for the Hospitality industry (Hotel/Restaurant/Spa), including providing training to end users on a monthly basis.• Promoted to technical support manager after one year and became responsible for a team of 4 people, supervising and scheduling their work.• Developed excellent problem solving skills by assisting in troubleshooting and ensuring that critical issues were resolved quickly.• Other activities included software QA testing reporting back errors and bugs to the development team.• Due to my academic background, occasionally required to translate hotel websites and software program terminology from Italian into English.
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  • Titanka! Spa
    Technical Support Assistant
    Titanka! Spa Apr 2005 - Apr 2006
    San Marino
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Monica Pari Skills

English Spanish Localization Translation Technical Support Customer Support Social Media Troubleshooting Testing Microsoft Office

Monica Pari Education Details

  • Digital Coach
    Digital Coach
    Social Media
    View
  • Scuola Superiore Per Mediatori Linguistici San Pellegrino, Misano Adriatico, Italy
    Scuola Superiore Per Mediatori Linguistici San Pellegrino, Misano Adriatico, Italy
    Language Interpretation And Translation

Frequently Asked Questions about Monica Pari

What company does Monica Pari work for?

Monica Pari works for Get Printastic

What is Monica Pari's role at the current company?

Monica Pari's current role is Customer Success Executive at Printastic | Social Media Marketing Graduate at Digital Coach®.

What is Monica Pari's email address?

Monica Pari's email address is mp****@****alk.com

What schools did Monica Pari attend?

Monica Pari attended Digital Coach, Scuola Superiore Per Mediatori Linguistici San Pellegrino, Misano Adriatico, Italy.

What are some of Monica Pari's interests?

Monica Pari has interest in Yoga, Travelling, Art, Healthy Cooking And Baking, Reading, Photography, Music, Healthy Cooking, Social Media Marketing, Cinema.

What skills is Monica Pari known for?

Monica Pari has skills like English, Spanish, Localization, Translation, Technical Support, Customer Support, Social Media, Troubleshooting, Testing, Microsoft Office.

Who are Monica Pari's colleagues?

Monica Pari's colleagues are Yury Tereshchenko, Stefanie Jordanov.

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