Monica Park's Location
Franklin, Indiana, United States, United States
Monica Park's Contact Details
Monica Park work email
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Monica Park personal email
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Monica Park phone numbers
About Monica Park
Monica Park is a Licensed Insurance Agent | Experienced Property Management Professional at Campbell Shuck Insurance. She possess expertise in apartments, property management, customer service, yardi, leases and 39 more skills.
Monica Park's Current Company Details
Campbell Shuck Insurance
Licensed Insurance Agent | Experienced Property Management Professional
Monica Park Work Experience Details
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Licensed Customer Service AgentCampbell Shuck Insurance Dec 2023 - PresentFranklin, Indiana, United States- Provide comprehensive client support by managing policy services, recording claims, executing policy changes, and processing payments.- Evaluate policy renewal opportunities to secure optimal rates and coverage for clients by comparing offerings across multiple carriers.- Maintain records of new business acquisitions to assist in meeting the agency's overall sales objectives.-
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ManagerButter Sugar Flour Coffee & Pastry Bar Jan 2023 - Dec 2023Trafalgar, Indiana, United States- Oversaw daily customer interactions, maintaining exceptional customer satisfaction levels through personalized service.- Collaborates on beverage innovation and performed barista duties, contributing to the creation of new drink offerings.- Ensured operational efficiency through accurate inventory management and contribute to marketing efforts through the creation of engaging social media content.
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Engagement ManagerTricap Residential Group May 2022 - Dec 2022Franklin, Indiana, United States- Successfully maintained role during the transition phase following the acquisition of Traditions Townhomes, effectively managing and mitigating challenges, ensuring seamless operations.- Oversaw daily operations at three separate sites, exercising flexibility and adaptability by managing one property on a hybrid schedule and two completely remotely.- Undertook comprehensive property management responsibilities, from tenant relations and maintenance coordination to financial reporting and regulatory compliance. -
Property ManagerEenhoorn Llc Jul 2012 - May 2022Franklin, InTraditions Townhomes:- Managed and streamlined purchase and work order entries, ensuring accurate record-keeping and timely completion of security deposit accounting.- Leveraged cost-effective strategies in obtaining updated contract pricing and bids, contributing to annual budget proposals and regular meetings with the financial team.- Prepared and submitted monthly budget variance reports, property update reports, and account audit reports, playing a pivotal role in meeting budget goals related to income, expenses, occupancy, and delinquency.- Led a team in conducting property-wide inspections, managing staff training, coordinating resident events, and maintaining company's online presence, resulting in improved property standards and community engagement.- Supervision of Maintenance Supervisor, Leasing Agent, and Grounds/Maintenance Technician- Entering PO's for all work to be completed on property and all parts and supply orders- Securing updated contract pricing and bids/quotes for annual budget proposal and subsequent meeting each Fall with Accounting Department and District Manager; Final property budget for preceeding year is finalized by year end- Completion of Monthly Budget Variance reports for submission to company Vice President and District Manager- Ensure that budget goals are met for income, expenses, and occupancy- Post late fees- Review monthly posting to avoid inaccuracies in future charges- Complete security deposit accounting- Review new rental applications prior to final approval; Audit new move-in files- Conduct property-wide interior and exterior inspections for housekeeping, health and safety and structural/cosmetic repairs and/or replacements- Monitor hourly employee punches and approve/deny time off requests; Perform 90-day assessments and annual reviews; Enter employee warning/disciplinary actions, including terminations/dismissals all in ADP- Conduct phone and in-person interviews for new hires -
Assistant Property ManagerEenhoorn Llc Jan 2010 - Jul 2012Franklin, InTraditions Townhomes:- Any and all responsibilities indicated in Leasing Agent job description, as well as...- More involvement in property-based decision making- Effective delegation of responsibilies to maintenance and grounds staff- Scheduling unit turns with staff and vendors to accommodate new move-ins- Routinely survey property grounds, buildings for deficiencies and/or needed repairs or replacements of fixtures- Send out violation letters to residents not adhering to required upkeep of outdoor common areas, per lease agreement- Enter lease renewal proposals in Yardi and send out lease renewal letters on predetermined schedule; offer lease renewal incentives- Complete documents as required for Section 8 Housing Voucher recipients- Brainstorm for new and unique resident retention ideas- Solicit bids from new contractors for services to be performed on property- Assist in providing information to management company in preparation for mortgage refinance and multiple property inspections- Implement new application requirements as necessitated by transition from LIHTC to Conventional/Market property- Increase online presence with rental listings across a broad spectrum of websites
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Leasing AgentEenhoorn Llc Jul 2003 - Jan 2010Franklin, InTraditions Townhomes:- First line of communication for all prospects, current residents and vendors/contractors- Determine specific housing needs unique to each individual/family and match them with the best apartment/townhome option- Pre-qualify all prospects for LIHTC/Section 42 program- Take prospects on tours of model and/or vacant units and community grounds- Conduct final inspection to ensure that all rental units are 'rent-ready' prior to tours and move-ins- Follow-up with all prospects by phone, email and/or handwritten thank you notes- Provide assistance in completing rental application and income verifications- Investigate background for all adult applicants (credit, criminal, rental)- Submit completed rental application and income verifications to in-house compliance auditor for final approval- Prepare and explain all lease agreements and required addenda- Responsible for outside marketing efforts- Compile market surveys of competitors' pricing and statistics- Field and enter service requests; assign to maintenance and grounds staff- Address any complaints, suggestions, or concerns received from residents- Design and print resident newsletters outlining important dates, events and community news- Coordinate resident appreciation events to promote a sense of community - Schedule cleaning, painting, carpet cleaning and floor covering replacements with vendors- Enter PO's for and order maintenance and office supplies- Proactively collect rental payments and reduce property delinquency by sending late notices and calling on delinquent accounts; Collect security deposits- Apply rental payments to appropriate accounts; Make physical bank deposits, and eventually convert to an electronic deposit system- Participate in multiple physical file audits by IHCDA and most recently attained a 100% perfect audit record- Maintain consistent level of occupancy, anticipate leasing trends, and pre-lease units during especially busy seasons
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Customer Service RepresentativeState Of Indiana Sep 2002 - Apr 2003North Vernon, InBureau of Motor Vehicles (Branch #108):- Process vehicle and watercraft title work and registrations (both walk-in and mail-in)- Conduct vision exams- Administer and score all written tests- Issue Learner Permits, Driver's Licenses and Identification Cards- Contact state call center for information regarding reinstatement of driving privileges due to suspensions- Provide excise tax cost estimates- Conduct VIN inspections for new and out-of-state vehicles prior to licensing
Monica Park Skills
Apartments
Property Management
Customer Service
Yardi
Leases
Yardi Voyager
Lihtc
Budgets
Microsoft Office
Marketing
Resident Retention
Rentals
Fair Housing
Affordable Housing
Section 8
Section 42
Tax Credit Compliance
Microsoft Word
Lease Administration
Yardi Property Management
Hud
Microsoft Excel
Outlook
Relocation
Referrals
Lro
Lease Audit
Newsletter Production
Rent Collection
Budget Proposals
Work Orders
Purchase Orders
Invoice Verification
Time Clocks
Supply Ordering
Administrative Office Support
Community Outreach
General Ledger
Chart Of Accounts
Delinquency Management
Evictions
Resident Relations
Event Planning
Low Income Housing Tax Credit
Frequently Asked Questions about Monica Park
What company does Monica Park work for?
Monica Park works for Campbell Shuck Insurance
What is Monica Park's role at the current company?
Monica Park's current role is Licensed Insurance Agent | Experienced Property Management Professional.
What is Monica Park's email address?
Monica Park's email address is mg****@****orn.com
What is Monica Park's direct phone number?
Monica Park's direct phone number is +131734*****
What skills is Monica Park known for?
Monica Park has skills like Apartments, Property Management, Customer Service, Yardi, Leases, Yardi Voyager, Lihtc, Budgets, Microsoft Office, Marketing, Resident Retention, Rentals.
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Monica Park
Bellevue, Wa1yahoo.com1 +142526XXXXX
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