● Owned strategy and development for in-store sales and online orders within a Cannabis POS system resulting in Cova becoming the leader in POS and in store fulfillment.● Led product adoption from a single location to over 2000 locations within North America with 6K users each day.● Worked closely with Executive leadership across the entire organization.● Designed and implemented an assessment & measurement methodology for strategic initiatives which was used to evaluate priorities.● Ensured we had a 99.5% crash free rate resulting in low customer churn.● Consistently used data-driven usage trends, market research insights and stakeholder feedback to help define the product roadmap.● Successfully managed a cross functional team, which led to a better understanding of the full product development lifecycle.

● Provided roadmap, backlog and feature documentation for 3 development teams based in Manila.● Successfully implemented an Employee management integration with a 3rd party provider while also creating requirements and leading development for a generic POS system.

● Worked with large enterprise Wireless Customers, such as The Mobile Shop, to launch an interactive design software product across 600+ locations.● Elicited requirements and created feature documentation including personas, scenarios and Epics.● Performed user and regression testing of software to ensure feature specifications were met.● Facilitated planning, grooming and estimation meetings.● Created customer release notes and training sessions for internal and external stakeholders.● Provided mentorship and coaching for other BAs.

● Product lead for a high visibility 3D medical imaging project involving development across multiple companies from ideation into successful Beta’s at multiple hospitals in the US.● Worked closely with multiple radiologists across different hospitals to gather stakeholder feedback and share prototypes resulting in less development time.● Elicited, validated and documented requirements while managing the project backlog.● Worked closely with the go to market team to deliver artifacts that drove successful generation of leads via direct and indirect channels.

As an account manager for multiple enterprise customers, I cultivated and maintained strategic relationships while ensuring long term projects on critical systems were successful.

As a system administrator, demonstrated expertise in deploying, configuring and troubleshooting medical imaging software for critical systems.