Monica Portillo Email & Phone Number

Antwerp, Be

Wijnegem, Flemish Region, Belgium

Actively managed the inflow of suspects and leads using Pipedrive CRM, ensuring accurate data entry, timely follow-up, and effective pipeline management to drive sales growth and conversion.Served as a valuable support resource for new interns joining the Sales/Business Development team, offering guidance, training, and mentorship to facilitate their integration and success within the organization.Conducted comprehensive market research on specific segments targeted by Voxdale, gathering valuable insights and data to inform strategic decision-making and identify growth opportunities in priority markets.

Wijnegem, Flemish Region, Belgium

- Collaborated with the Marketing Communications Manager to develop website design prototypes, create engaging video content, and craft compelling social media posts for LinkedIn, contributing to enhanced brand visibility and engagement.- Played a key role in creative brainstorming sessions to refine the company's brand image, providing valuable insights and ideas to align marketing efforts with strategic objectives.- Provided support to the CEO and Business Development team by assisting in the development and implementation of sales strategies, organizing leads and managing the sales pipeline, contributing to improved efficiency and effectiveness in sales operations.

- Offer comprehensive assistance to customers via phone, text, or email, addressing inquiries related to the products on our website with professionalism and efficiency.- Provide expert guidance to customers throughout the order process, adeptly managing both front-end and back-end operations to ensure seamless transactions and exceptional customer satisfaction.-Managed and created sales deals with high-potential prospects, leveraging strategic insights and negotiation skills to drive revenue growth and enhance business outcomes.-Develop comprehensive training materials tailored to the specific areas under my purview, equipping future team members with the necessary knowledge and skills to excel in their roles and contribute to the overall success of the organization.

Remote

-Managing a diverse array of projects for the company's CEO encompassing design initiatives (e.g., water labels, t-shirts, banners), employee-centric endeavors, and personal tasks, ensuring seamless execution and timely completion.-Conducting comprehensive market research across various industries to gather valuable insights and inform strategic decision-making processes, contributing to the company's growth and competitive edge.-Efficiently managing meeting schedules, coordinating internal communication channels, and undertaking various administrative duties to streamline operations and facilitate smooth workflow across the organization.

Honduras

Assisted Collab food with market research and data entry in their multiple projects.

Honduras

-Contribute to the ongoing management of the prospect database, nurturing relationships, and facilitating consistent communication to foster engagement and drive conversions.-Provide comprehensive support to the CEO of HELM in organizing daily activities and managing schedules effectively, ensuring optimal productivity and time management.-Identify and nurture new relationships to expand our CEO community presence across professional platforms such as LinkedIn and Facebook, fostering engagement and network growth.-Develop compelling visual content and engaging captions for various social media platforms, aligning with brand messaging and objectives to enhance online presence and audience engagement.

Remote

- Assisting customers with technical issues- Filtering technical issues to other tiers in ts

San Pedro Sula, Cortés, Honduras

- Streamline the workflow of the company CEO by managing email correspondence, scheduling upcoming meetings, and preparing necessary documents, ensuring seamless operations and efficient time management.- Coordinate private events and travel arrangements for both company personnel and clients, meticulously arranging logistics to ensure a successful experience.- Organize and plan upcoming board meetings, including the creation of informative presentations and materials, facilitating productive discussions and decision-making processes.- Act as a proficient note-taker during internal and external meetings, capturing key points and action items to drive follow-up and implementation of decisions.- Assist the Supply Chain department by managing document transmission to customers for signature requests, maintaining meticulous records of documentation, and overseeing the activation of PAX devices to optimize operational efficiency.- Support the Payments department by facilitating the submission of Merchant applications to TSYS, and creating submittal documentation, ensuring compliance and smooth processing.

San Pedro Sula, Cortés, Honduras

- Strategically cultivate and strengthen social alliances to optimize product placements, enhance social media coverage, and elevate the effectiveness of marketing initiatives.- Oversee press placements and cultivate relationships with media outlets to ensure favorable coverage and visibility for the company's products and initiatives.- Vigilantly monitor social networks and online sources to identify emerging trends and capitalize on opportunities to align marketing strategies with consumer preferences.- Lead the M&B Influencers Program, managing relationships with influencers, facilitating product submissions and requests, and collaborating on content creation to generate user-generated content (UGC) organically.- Direct the Affiliate Program, nurturing relationships with coupon sites, content creators (blogs and press sites), and overseeing the onboarding process to maximize engagement and drive affiliate partnerships.- Enhance relationships with influencers by promptly addressing product or service issues, ensuring effective resolution, and maintaining positive rapport to foster long-term partnerships and brand advocacy.

Honduras

- Managed customer call and emails.- Recommend products or services to the customers.- I consistently achieved and exceeded my weekly goalthrough product and service promotion during routinecalls. - Responded to customer requests for products,services, and company information.- Informed clients of our promotions to improve sales

Bachelor Of Business Administration - Bba, Marketing

Bachelor'S Degree, Graphic Design