Insurance Verification, Tech Dispatch, Data Entry, Customer Service

Telemedicine, Scheduling, Problem Solving, Customer Service

Healthcare administrator who greet patients, acting as the patient advocate while ensuring accurate completion of all necessary documentation, demographics and insurance. Completing accurate and efficient data entry into RIS / PACS systems. Utilize MS office systems.Working in conjunction with hospital staff scheduling MRI's for emergency department and inpatients.

Manage a multiple physician office, verifing insurances, private pay amounts, amounts owed, collection arrangements. Support the goals and objectives of the medical group. Provides administrative and operational direction for practice location. Worked closely with billing.· Responsible for oversight of daily operations and financial control of assigned sites.· Organizes and directs daily operations at sites.· Implement and maintain developed systems to procure and maintain adequate levels of supplies and other resources required for smooth functioning of the office.· In collaboration with the medical group and/or landlord, oversees facility management of assigned practice.· Plan and implement short and long term goals, objectives and plan policies in relation to initiatives.· Continually develops and fosters effective team member communication in order to establish productive relationships between all clinical and non-clinical team members and other members of the community.· Ensures the collection and compilation of quality assurance and clinical data for use by management in decision making.· Oversees, reports and manages financial and statistical performance of assigned practice to management in a timely manner, ensures completion of required reporting to management.· Supervises all activities related to charge entry, edit corrections, patient registration on the front end and over the counter corrections.· In collaboration with medical group business office, ensures timely deposits and financial tracking.· Continuously reviews all factors affecting the operating cost of the practice, takes necessary action to keep cost in line with budget.

Provide administrative and clerical support to physicians and health care organizations.Interact with patients in face to face contact and over the telephone professionally.Verification of insurance, co-payments, personal balances and demographics to insure proper payment. Operate office equipment and other office technology.Scheduling of patients, training of front office staff as team lead in all new processes implemented. Ability to multitask and apply established protocol to unique situations.

Increased efficiency throughout department by elimination of legacy files and equipment. Updated departmental protocols and policies per JCAHO standards maintaining hospital accreditation's. Improved and developed process standards for better quality control. Conducted cost savings analysis reducing departmental costs. Assisted Radiation Safety Officer with DOH and JCAHO regulations. Assisted Radiation Safety Officer in quality control. Performed diagnostic and therapeutic clinical procedures for radiology and cardiology. Performed quality control on equipment and radio-pharmaceutical lab. Member of Radiation Safety Committee and Emergency Response Team.

Provided emergency Medical paging for hospital staff. Provided TV and telephone services for inpatients and patient information for the public. Monitored emergency medical alarms and executed Hospital Incident Management System response. Administered patient communication invoices. Performed efficient data entry of schedules in IT systems.

Eliminated $1000 expense off departmental budget. Coordinated scheduling of customers into classes and maintained training department schedule. Prepared reports, forecasts, quotes, generated invoices, managed credit and collections. Planned and implemented events of 400+ employees and fundraisers for company.

Project manager responsibilities in support of customer products. Engineered, drafted and designed customized control cabinets. Provided customer technical support.

Designed, developed and implemented start-up of MOD 30 manufacturing floor. Supervised all aspects of daily operations and employee training. Implemented and coordinated procedures and flow of manufacturing floor.