Support to customers to provide solutions to their doubts and problems. 100% focus on customer experience.Provide the client with solutions, educating them so that they can be self-sufficient.Analyze all calls to understand recurring situations and propose opportunity areas.

Real estate consultant for sale and rental of real estate.Regularization of properties.Contracts management.Integration of files and review with notaries and authorities.

•Commercialization of industrial spare parts.• Structuring of pricing strategy.• Product profitability analysis.• Involvement in negotiations with clients

• Analysis and detection of areas of opportunity for the continuous improvement of processes in the organization.• Management of ERP implementation projects.• Design and support of custom software.• Enabling a work model aimed at identifying, analysing and preventing psychosocial occupational risks based on NOM-035.• Analysis and implementation of compensation schemes.• Perform market and demand analysis to structure marketing strategy based on profitability and inventory turnover.

• Together with the CEO, I achieved a 300% growth in sales in a period of 5 years, while executing an initiative to reduce the structural cost by 15 percentage points.•Contract management that included the review of contracts (Terms and Conditions) with third parties such as: customers, suppliers, etc. • Financial Management under the "Risk and Opportunity Analysis" approach to monitor budget deviations. • Structuring budgets. • Implementation of time management methodology to improve the productivity of the work team, as well as the profitability of the business. • Lead the comptroller's team. •Treasury

Marketing of handicrafts and decorative items in general.