· Manage new hire onboarding process including processing pre-employment background checks and all required paperwork.· Maintain staff (employee, volunteer and student interns) files, ensuring records management compliance. · Maintain and update HR Online/Paychex database.· Assist in administering Workers’ Compensation, Disability and FMLA claims.· Assist with annual open enrollment.· Perform monthly medical, dental, and life insurance premiums reconciliation.· Manage and process Flexible Spending Accounts and Education Reimbursement requests. · Respond to inbound calls, emails, faxes and walk-up inquiries from staff.· Provide recruitment support as needed; post all job openings as well as volunteer and student intern opportunities. · Lead WorkPlace Violence Prevention Committee and Emergency Response Team.· Work in partnership with the Director to write and update policies and procedures.· Run and analyze reports to ensure compliance with Affordable Care Act.· Research, schedule and deliver relevant trainings.

Guided and directed the work of a group of 18 Enumerators engaged in field data collection. Conducted group training sessions for Enumerators, using verbatim training guides and instructed the team in procedures of collecting data.Approved time and attendance documents for Crew Leader Assistants and Enumerators.

Delivered customer service training to inbound customer service representatives and new hires. Responsible for writing and continuously updating all training documentation.Coordinated vendor training, including internal and external scheduling, assisted with vendor travel arrangements and training set up. Created a two week new hire training program with an average class size of 7; largest being 18.Created a technology based training room with 18 simulated workstations; to allow for interactive role playing with new associates and their interaction with the systems and our mock customers. Delivered training on company's proprietary software used as the sales account managers CRM tool. Collaborated with the development team to maintain up to date software training materials and user help documents. Provided on-going process and systems training to all levels of the organization from executive level to entry level associates.Trainer IIPeopleSoft HR dedicated trainer. Successfully created, documented, scheduled, and executed division wide training. Ran multiple training programs across 2 sales locations to ensure all associates were prepared and knowledgeable of the application.Responsible for on boarding of new associates and all aspects of new hire training program.Collaborated with hiring managers to schedule interviews, send offer letter packets and hire new associates into the system using PeopleSoft.Collaborated with the IT department and the hiring managers to ensure systems set up, including hardware and network access.Delivered benefits orientation and served as point of contact for benefit related questions and issues. Provided first level Help Desk Support for our CRM tool and PeopleSoft HR.Implemented the annual "Bring your Child to Work Day"Coordinated employee participation of Company Picnic, Halloween Costume Contest, Thanksgiving Food Drive, Toys for Tots Campaign and Company Holiday Celebrations.