Monica Rivera Email and Phone Number
Monica Rivera work email
- Valid
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Monica Rivera personal email
I serve a global leader in financial services, merchant acquiring, and payments technology. Communication is my superpower!I empower a global business resiliency team in the creation, maintenance, testing, and implementation of Business Resiliency (BIA/BRP) and Disaster Recovery (DR) Plans that span every line of business through my tools, technology, and project program.Previous experience includes military service, leadership roles in tactical and operational-level emergency management, training and utilization of the FEMA Incident Command System (ICS), disaster recovery field operations, and Technical Disaster Recovery support and BCP to ensure Continuity Of Operations (COOP) during natural, manmade, and technological incidents. My goal is best-in-class operational preparedness from an all-hazards perspective.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 36173
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Vice President, Global Business ResiliencyFiservSacramento, Ca, Us
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Vice President Of Global Business ResiliencyFiserv Aug 2024 - PresentMilwaukee, Wisconsin, UsLeadership of resiliency tools, technology, and projects that help move money and information in a way that moves the world!
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Director, Enterprise Business ContinuityFiserv Jan 2020 - Aug 2024Milwaukee, Wisconsin, Us
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Manager, Enterprise Business ContinuityFiserv Mar 2019 - Jan 2020Milwaukee, Wisconsin, Us
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Enterprise Business Continuity AnalystFiserv Feb 2018 - Mar 2019Milwaukee, Wisconsin, Us
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Emergency Planning Project Manager - U.S. Centers For Medicare & Medicaid ServicesMosaic Jan 2017 - Nov 2017Omaha, Ne, UsGarnered continuation of federal funding from Centers of Medicare & Medicaid Services (CMS) during initial regulatory change period. Performed current state and desired state gap analysis of preparedness and response for all facilities in Nebraska. Led multiple project teams in completion of state-wide Emergency Operations Plan in accordance with newly-implemented federal standards. Utilized analytical procedures to plan project scope and compare quality and productivity metrics for effective prioritization. Managed expectations of senior company staff and high-level university staff.Implement all Project Management phases from initial planning, execution, monitoring and controlling to closing. -
Intern, Enterprise Business ContinuityFiserv Jun 2017 - Aug 2017Milwaukee, Wisconsin, UsSupport resiliency of First Data's infrastructure. Assist Enterprise Business Continuity Analysts in upkeep of Business Impact Analyses and Business Resiliency Plans. Follow procedures underlined in the applicable Disaster Recovery Plan (DRP) and Business Resiliency Plan (BRP) in real-life situations and during applicable recovery and resiliency exercises. Mitigate or minimize loss of revenue for the firm and its valued clients. Support continual evolution of living resiliency plans covering key elements such as hazard mitigation, response and recovery of business processes, and utilization of operational recovery strategies.
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Project Lead, Labat And Bechtel Special ProjectsXerox Aug 2013 - Feb 2015Norwalk, Connecticut, UsFacilitated collection, organization, delivery, and storage of sensitive military dataAdhered to all security requirements detailed within document management contractPrioritized multiple projects according to client needs and company resourcesDeveloped searchable databases with Microsoft Excel and AccessInstituted document security measures with Adobe Acrobat ProPromoted from Transaction Processor position for proven work ethic and technical proficiency -
Transaction ProcessorXerox Jan 2009 - Aug 2013Norwalk, Connecticut, Us
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Branch ScannerFirst National Bank Of Omaha Jan 2008 - Dec 2008Omaha, Nebraska, Us
Monica Rivera Skills
Monica Rivera Education Details
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University Of Nebraska At OmahaEmergency Management Focus -
Community College Of The Air ForceCertification
Frequently Asked Questions about Monica Rivera
What company does Monica Rivera work for?
Monica Rivera works for Fiserv
What is Monica Rivera's role at the current company?
Monica Rivera's current role is Vice President, Global Business Resiliency.
What is Monica Rivera's email address?
Monica Rivera's email address is mo****@****ata.com
What schools did Monica Rivera attend?
Monica Rivera attended University Of Nebraska At Omaha, Community College Of The Air Force.
What skills is Monica Rivera known for?
Monica Rivera has skills like Leadership, Presentation Skills, Team Building, Public Speaking, Interdisciplinary Collaboration, Adobe Acrobat, Microsoft Powerpoint, Business Analysis, Veterans, Strategic Planning, Business Process Analysis, Microsoft Office.
Who are Monica Rivera's colleagues?
Monica Rivera's colleagues are Manish Chandak, Arun Nehru, Alexandre Ah Fat, David Perio, Rameshbabu Rajagopalan, Shyamala Mani, James Lee.
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