Monica Robson is a Training Specialist | Customer & Employee Enablement | B2B SaaS | Bridging the Gap Between Technology and Users at SOS Inventory Software LLC. She possess expertise in microsoft office, powerpoint, microsoft word, data entry, team building and 6 more skills. Colleagues describe her as "Monica, You competently responded to and superbly completed Commercial Afloat Network Enterprise System (CANES) logistics tasking and short-fuse data calls above and beyond the scope of your regularly assigned duties. Your confidence, professionalism, and courtesy are regularly displayed in your interaction with Government clients, other contractors, and your TCI coworkers. On numerous occasions, and with minimal mentorship, guidance, and supervision, you rose to various challenges and exceeded all expectations. You repeatedly demonstrated your dependability, reliability, and dedication and established yourself as a respected contributor to the success of CANES logistics efforts. Of particular note are your keen contributions to the CANES Integrated Logistics Assessment preparations, Life Cycle Sustainment Plan revision, and Product Support Business Case Analysis update. Your hard work, energy, enthusiasm, pleasant attitude, and quality of products have the potential to positively influence the customer’s desire for TCI’s continued support. Thank you for all of these jobs well done! Tom Knapp CANES ILS Lead Chief Warrant Officer United States Navy (Retired) " and "Until just recently, I had the pleasure of having Monica assist me in my position as Community Liaison at California State University San Marcos. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Monica is an individual who can handle a variety of projects with varying deadlines. While employed, Monica strategically juggled her school, job, and extracurricular responsibilities. Her position required regular communication with external organizations, in which she represented the University with professionalism. As the division’s first point of contact, she provided exceptional customer service. I continually received positive feedback on her ability to manage customer issues and on her effective style and helpful nature. She regularly created reports and communications for the review of high-level administrators, requiring advanced attention to detail. When faces with challenges on the job, Monica handled issues that came her way appropriately and maturely. She is often able to make appropriate decisions independently or bring up the issue with possible solutions. Monica has been a true pleasure to work with; a constant team player. In addition to organizing her tasks, she had the responsibility of categorizing data and developing filing systems for the department. Monica’s competent nature and self-motivation paired with her business education, illustrates her great leadership potential. She would be an asset to any employer and I recommend her for any endeavor she chooses to pursue."