Monica Rupert Email & Phone Number

Minneapolis - Saint Paul Airport

Please see 'Organizations' section for roles within Phi Mu Fraternity.

Greater Minneapolis-St. Paul Area

-Individually and collectively model the highest standards of performance in the accomplishment of all CFA and Flight Attendant duties and responsibilities on a consistent basis-Promote the effective transfer of learning from the classroom to inflight to have candidates earn full flight attendant certification thru Initial Operating Experience-Provide fair.

Minneapolis-St. Paul

*Please note: Endeavor Air was formerly Pinnacle Airlines, and formerly Mesaba Airlines, all of which I have been employed by*-Coordinate, lead and direct safety and passenger service activities in the cabin-Keep open line of communication between Flight Deck, ground personnel, cabin crew and passengers-Perform safety checks, passenger count, close.

Minneapolis - St Paul

-Complete Flight Attendant Manual (FAM) Audits-Assist Flight Attendants to ensure on‐time departures through Concourse Audits-Compile, report, and trend concourse activity-Prevent catering and grooming delays by resolving issues on the spot-Update bulletin boards and memo logs as necessary-Replenish stock of paperwork, forms, seals, and maintain inventory.

Woodbury Lakes

-Used Week to Date (WTD) sales to reach goals for overall store-Utilized company marketing tactics in regards to store appearance-Created a positive experience in a fast-paced environment while maintain excellent customer service --Greeted and enrolled customers in an e-mail newsletter through sales transactions in an efficient manner

Bloomington, Minnesota

-Co-planned Toddler Tuesday events with co-worker ensuring activities were booked properly, paperwork completed, and event ran smoothly -Worked as a team player to efficiently complete tasks at events as well as behind-the-scenes-Attended all meetings with department as well as cross-departments for operations

-Worked as a liaison between international students and campus to ease the transition of culture shock and provide resources to students in all aspects of the University and American lifestyle-Assisted with the application process and interviews of an additional Student Manager-Hired and trained 8 Student Orientation Leaders to assist with new.

-Promoted an inclusive community through communication and interaction with residents-Created cohesiveness between 8 staff members and 200 residents of the building-Attended diversity trainings and in-service events to gain skills beyond the job-Presented ideas through communication tactics and brought organizational skills to weekly staff meetings and.

-Attended local events relaying information about the company to interested clients-Set appointments with clients for in-home consultations -Maintained cleanliness of work area and dressed in uniform for work -Contacted staff about appointments set in a timely manner through in person, phone, and e-mail

Como Zoo & Conservatory

-Responsible for set up and take down of outdoor picnics and assistance of weddings-Assisted guests with questions and direction for serving times and activities-Utilized teamwork to operate smoothly and efficiently-Organized work room for appearance and ease of usage