Monica Santiago Email & Phone Number

Gainesville, FL, US

Gainesville, FL

Greater Philadelphia Area

• ORS Partners, LLC is a leading provider of Outsourced Recruitment Solutions (ORS) and is comprised of top recruiting professionals hired to build and scale venture-backed, high-growth firms across all industries. ORS.
• Established strong partnerships with hiring managers and department leaders, collaborating closely to understand their technical requirements, hiring goals, and workforce planning to deliver tailored recruitment.
• Demonstrated success in sourcing, screening, and hiring top-tier technical talent across multiple disciplines.
• Collaborated with cross-functional teams to improve the candidate experience, ensuring that candidates received timely feedback, communication, and a positive impression of the company throughout the recruitment process.

Gainesville, Florida, United States

• Successfully sourced, screened, and recruited diverse talent for various roles across multiple industries, consistently meeting or exceeding hiring targets and timelines.
• Supports CHRO in developing, implementing, and maintaining numerically measured standards and tracking systems to maximize productivity, reduce costs, and improve operating performance.
• Developed and implemented innovative recruitment strategies to attract passive candidates, resulting in a significant increase in the overall quality of hires and reducing time-to-fill for critical positions.
• Contributed to the design and execution of employee onboarding programs, ensuring a smooth transition for new hires and increased retention rates.

Remote Work

• Responsible for the oversight of 12 skilled nursing facilities to assist with the development of effective recruitment and retention strategies.
• Oversaw mentoring and coaching of 12 recruiters to develop their skills, improve KPI's and improved recruiter retention rates by 10%.
• Led the redevelopment and implantation of regional talent acquisition strategies and supporting programs that focus on both quality of hire and timeliness of hire.
• Conducted market analysis to identify and implement competitive sourcing, interviewing, and offer negotiation strategies.
• Maintained compliance with relevant employment laws and regulations, ensuring a fair and inclusive recruitment process for all candidates.

Gainesville, Florida Area

• Responsible for full cycle recruiting for diverse roles spanning various departments and levels within the organization.
• Worked with hiring managers to develop job descriptions and interview questions.
• Identified and addressed employee retention issues.
• Developed and implemented a budget tracking system that helped to ensure that all recruiting costs were tracked and controlled.

Gainesville, Florida, United States

• Proven experience in the healthcare staffing agency environment, with a strong understanding of healthcare regulations and compliance.
• Developed and sustained a robust network of healthcare professionals through networking, cold calling, direct mailing campaigns, and job fairs, resulting in a 50% increase in candidate referrals.
• Implemented a new onboarding process that led to significant improvements in compliance standards and retention metrics.
• Oversaw the Alachua County Well-Florida Newborn Program contract that led to substantial growth and profit for the company

Gainesville, Florida, United States

• Managed the entire new business process, from initial quote to final policy issuance, ensuring that all requirements were met and deadlines were met,
• Ensured the timely and accurate completion of all new business documents, maintaining compliance with company policies and procedures,
• Provided exceptional customer service to policyholders, resolving complex issues and answering questions in a timely and efficient manner.

Gainesville, Florida, United States

• Demonstrated exceptional communication skills by effectively communicating with appointed insurance agencies and policyholders via phone and email, resolving issues and providing information in a timely and efficient.
• Utilized a thorough understanding of the insurance process to report property insurance claims, process policy changes and renewals, and ensure compliance with company policies and procedures.
• Adeptly addressed billing concerns and processed invoice payments, maintaining a high level of customer satisfaction.