- Spearhead strategic direction across five pivotal departments—Collection Development, Technology & Projects, Marketing & Communications, Program Development, Community Engagement, and Fundraising—managing a team of 5 direct reports and 40 indirect reports, while ensuring the successful execution of all special projects.- Support the CEO and collaborate with senior leadership to evaluate and report on progress towards strategic plan goals, ensuring alignment with the organization’s long-term vision and mission.- Cultivate strong partnerships with cross-divisional teams, senior external stakeholders, and government funders to drive collaborative initiatives that align with and advance organizational objectives.- Champion major system-wide initiatives, guiding department managers in the execution and assessment of system goals, while delivering on critical work plan initiatives.

- Pioneered a new executive technology role at Oakville Public Library, leading digital transformation initiatives that expanded services, enhanced community engagement, and aligned technology with business objectives to improve service quality and operational efficiency.- Secured and implemented a Service Level Agreement with Town IT, establishing a dedicated technical department under library management.- Cultivated a high-performance organizational culture through the introduction of project management best practices and a results-based accountability framework.- Led Oakville Public Library to become through the first in Canada to implement a fully automated materials return process during the COVID-19 and orchestrated one of the fastest, safest library reopenings using innovative technology and redesigned services.- Spearheaded the development and implementation of OPL Dashboard, a data-driven decision-making platform that revolutionized strategic data-based planning for library leadership.- Forged a groundbreaking partnership with Sheridan Centre for Applied AI, integrating cutting-edge AI-based FAQs into the library's digital interface.* Member of Labour Management Committee and Job Evaluation Committee

- Drove key initiatives at Hamilton Public Library (HPL), including Makerspaces, Digital Literacy Committee, Digital Programming, and Technology Services.- Launched Makerspaces at 14 HPL branches, increasing Central Makerspace utilization from 16% to 51%, with studios utilization reaching 80-90%. Spearheaded engagement and access to creative technologies.- Designed and delivered Digital Literacy programs in partnership with McMaster University and Mohawk College to improve community technology education.- Oversaw HPL’s external website, internal collaboration platform, and software applications, driving digital engagement and providing seamless support through the Technology Service Desk.* Member of the Board of Directors for Industry Education Council, Hamilton* Member of original core leadership team for the Digital Literacy Social Lab, Hamilton

- Spearheaded strategic technology solutions by assessing Transit department performance, identifying key issues, and forecasting future needs to drive operational efficiency.- Directed implementation of Transit KPIs and dashboards, driving cross-functional collaboration and enabling data-driven decision-making across multiple departments.* Spearheaded process improvements (Lean) within Mississauga Transit, achieving 1% budget savings in the first year and establishing a culture of continuous improvement across the division.

- Spearheaded $5M implementation of HASTUS Enterprise Software for Mississauga Transit, transitioning 1,250+ unionized users from a 20-year legacy system in 1.5 years.- Oversaw IT and process improvement projects across departments, including Payroll, Customer Service, and Employee Performance Management.* Served as a key member of the Project Management Advisory Committee (PMAC) for the City of Mississauga (2012-2014), contributing to strategic project management oversight and governance.

- Spearheaded IT strategy and execution as Director of IT, overseeing Architecture and Software Development Consulting Services, while cultivating strong client relationships that drove repeat business and referrals.- As Director of Finance, stewarded the company's financial health, ensured robust fiscal management, streamlined operations to improve cash flow and profitability, and led successful financial audits, enhancing the company’s reputation for integrity and transparency

- Led global IT GIS projects with budgets up to $3M, driving business growth through expanded client base and software applicability.* Architected the Geo-Engineering Content Management System (GECMS), winner of the 2012 Consulting -Engineers of Ontario Award of Merit, implemented for the $2.6B Toronto York Spadina Subway project.

- Managed 50+ SDLC projects with budgets up to $1M using Agile and Waterfall methodologies, while standardizing project documentation across the company to streamline processes and ensure consistency.

- Led business analysis, software architecture, and senior programming for multiple GIS projects, while mentoring junior and intermediate developers to enhance team performance and project outcomes

- Led the design, development, and support of mobile telephony applications, delivering impactful solutions to enhance functionality and user experience.

- Recruited from university to core team that developed Romania's first mortgage product for Romanian Savings Bank, in collaboration with Deutsche Bank experts, implemented in 300 branches.