Monica Castilleja Email & Phone Number

Toronto, Ontario, Canada

This role allowed me to explore my creative side while maintaining direct contact with clients. This experience provided valuable insights into understanding guests' perspectives and exceeding their expectations, from event planning to handling regular dinner reservations. * Event Planning: Coordinated buyouts for up to 250 guests and private parties for.

Toronto, Ontario, Canada

In my inaugural position in Canada, I gained valuable insights into Canadian market standards and luxury hospitality service protocols.* Seating and Reservations Optimization: Managed reservations through OpenTable to maximize table capacity and optimize seating arrangements, improving overall turnover and guest satisfaction.* Daily Planning and.

Guadalajara, Jalisco, Mexico

This role provided me with the challenges and experiences that ignited my passion for a career in hospitality and marketing.* Dynamic Environment: Managed a fast-paced restaurant and nightclub offering traditional Mexican cuisine and seasonal menus. Capable of accommodating over 200 guests for both dinner service and private events.* Guest Experience.

Guadalajara, Jal.

* Delivered exceptional guest experiences by understanding and prioritizing customer retention.* Promoted new food recommendations and daily specials through targeted marketing techniques, strategically highlighting certain dishes to drive sales.* Continuously updated the menu by researching and implementing trending cocktail recipes, ensuring alignment.

Jalisco, Mexico

Define and maintain Food Safety guidelines and quality standards certificates for the export of fresh food.Sustainable fresh food production measures.Employees safety training. Felt great fulfillment ensuring the production of healthy food and a beneficial work environment.

México

In this role, I was responsible for planning and organizing agricultural training programs for food producers. My duties included selecting suitable venues, coordinating coffee breaks, hiring speakers and managing their accommodations, and developing marketing strategies to attract participants. I also facilitated the approval process with the Secretaría.

Jalisco, Mexico

After my internship I understood the importance of the staff in each farm. and I saw the great impact of safety in their daily activities. This led me to propose a new project to the company, inaugurating the training department.

Jalisco, Mexico

Started my internship in this agricultural consultant company for Fresh Food Production Farms.I learned how to create, update and supervise a Food Safety Programs for certification and exportation purposes.

Mexico

Supported various projects and campaigns within the family business, applying graphic design andmarketing skills to enhance brand visibility and attract clients.Assisted in creating and editing websites and managing visual content for diverse publications, contributingto digital marketing efforts.Acquired proficiency in Adobe Photoshop, Illustrator, and.

Diploma Of Education, Hospitality Administration/Management

CLASSES TAKEN: Front Office Operations Introduction to Hospitality and Tourism Food and Beverage Operations Food Sanitation, Safety and.

Engineer'S Degree, Agricultural Engineering