Monica Stitt

Monica Stitt Email and Phone Number

Enabling Organizations to Scale - Strategy, Customer Experience, Program, Business and Organization Development - Adding Value for Customers, Owners, Employees & Shareholders @ Quick Serve Technology Partners
Monica Stitt's Location
Ada, Michigan, United States, United States
Monica Stitt's Contact Details
About Monica Stitt

Working with people around the globe on strategy, operations, customer experience, business and organization development, is educational and inspirational.The most enjoyable moments and greatest learning transpires while working with diverse teams to identify opportunities, define what is possible, and then deliver results. EXAMPLES OF ACCOMPLISHMENTS: • 8 consecutive years double digit $MM growth and profitability of multinational operations through design and implementation of sales and operations strategies. • YOY $MM cost savings, increased activation, retention, and customer satisfaction through design and implementation of VOC, customer experience and process improvement strategies. • Launched international markets – Dominican Republic, Venezuela, Calcutta India.• Operationalized the design and management of multinational business process and change management efforts.

Monica Stitt's Current Company Details
Quick Serve Technology Partners

Quick Serve Technology Partners

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Enabling Organizations to Scale - Strategy, Customer Experience, Program, Business and Organization Development - Adding Value for Customers, Owners, Employees & Shareholders
Monica Stitt Work Experience Details
  • Quick Serve Technology Partners
    Client Partner
    Quick Serve Technology Partners May 2024 - Present
    Vancouver, British Columbia, Ca
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  • Discovering The Outdoors Through Sports And Recreation.
    Adventurer
    Discovering The Outdoors Through Sports And Recreation. Mar 2019 - Present
  • Arria Ping
    Evp Program Integration & Development
    Arria Ping Jan 2022 - Apr 2024
  • Customer Experience, Business, & Organization Development
    Contract Executive
    Customer Experience, Business, & Organization Development Sep 2020 - Jan 2022
    * Strategic Partner for Mid to Large - Scalable Organizations* Strategy, Customer Experience, Business, & Organization Development* Identify Develop & Deliver what Ultimately Adds Value for Customers, Owners, Employees & Shareholders
  • Amway
    Regional Director - Strategy, Planning And Program Operations - The Americas
    Amway Jul 2017 - Feb 2019
    Ada, Michigan, Us
    Led and supported strategy development and implementation across the Americas region. Developed teams who: designed researched and analyzed data for market insight; designed, improved, and managed processes as well as change management strategies; collaborated across the organization for continuous improvement.
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  • Amway
    Regional Director- Programs & Business Process Management - The Americas
    Amway Dec 2016 - Jul 2017
    Ada, Michigan, Us
    Led development of regional process, program, and change management functions for the America's region.
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  • Amway
    Director - Customer Experience Quality & Service
    Amway Jun 2015 - Dec 2016
    Ada, Michigan, Us
    Led development of multinational customer service and strategy, teams responsible for Identifying customer experience quality thresholds and pain points; running root cause assessments on programs, processes, and UX design; implementing improvements; and measuring results.
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  • Amway
    Director Customer Service
    Amway Jun 2007 - Jun 2015
    Ada, Michigan, Us
    Led development of multinational customer service strategy, individuals, teams, VOC, programs, and processes to increase revenue, operational efficiencies, and deliver branded experiences.
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  • Amway
    General Manager - Caribbean
    Amway Jun 1999 - Jun 2007
    Ada, Michigan, Us
    Led 8 consecutive years of market growth and profitability across the Caribbean. P&L responsibility for 3 legal entities. Provided direction for all aspects of market development and operations including, Finance, Distribution, Marketing, Sales, and Human Resources.
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  • Amway
    Administrator New Market Development
    Amway 1996 - 1999
    Ada, Michigan, Us
    Administrator for the opening of global markets including Venezuela, Dominican Republic and Calcutta India.
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  • Amway
    Supervisor International Inquiries
    Amway 1994 - 1996
    Ada, Michigan, Us
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  • Amway
    Sales Support Specialist
    Amway 1991 - 1994
    Ada, Michigan, Us
    Sales and International Support
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Monica Stitt Skills

Strategy Leadership Management Cross Functional Team Leadership Customer Service Strategic Planning Team Building Sales Customer Experience Process Improvement Team Leadership Call Centers Call Center Customer Satisfaction Crm Change Management Program Management Customer Retention Team Management Customer Insight Vendor Management Operations Management Business Strategy Marketing Branding Experience Global Strategy Global Thinker Business Process Management Organizational Development Organizational Design Talent Management Voice Of The Customer Service Quality Global Management Business Process Improvement

Monica Stitt Education Details

  • Michigan State University
    Michigan State University
    Industrial And Organizational Psychology
  • Grand Rapids Chamber
    Grand Rapids Chamber
    Leadership Grand Rapids
  • Center For Creative Leadership
    Center For Creative Leadership
    Developing The Strategic Leader
  • Thunderbird School Of Global Management
    Thunderbird School Of Global Management
    Global Executive Leadership Acceleration Program
  • University Of Michigan - Stephen M. Ross School Of Business
    University Of Michigan - Stephen M. Ross School Of Business
    The Leadership Engine - Dr. Noel Tichy
  • Davenport University
    Davenport University
    Sales & Marketing

Frequently Asked Questions about Monica Stitt

What company does Monica Stitt work for?

Monica Stitt works for Quick Serve Technology Partners

What is Monica Stitt's role at the current company?

Monica Stitt's current role is Enabling Organizations to Scale - Strategy, Customer Experience, Program, Business and Organization Development - Adding Value for Customers, Owners, Employees & Shareholders.

What is Monica Stitt's email address?

Monica Stitt's email address is mo****@****ast.net

What is Monica Stitt's direct phone number?

Monica Stitt's direct phone number is +161678*****

What schools did Monica Stitt attend?

Monica Stitt attended Michigan State University, Grand Rapids Chamber, Center For Creative Leadership, Thunderbird School Of Global Management, University Of Michigan - Stephen M. Ross School Of Business, Davenport University.

What skills is Monica Stitt known for?

Monica Stitt has skills like Strategy, Leadership, Management, Cross Functional Team Leadership, Customer Service, Strategic Planning, Team Building, Sales, Customer Experience, Process Improvement, Team Leadership, Call Centers.

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