Sr. Human Resource Business Partner
Plano, Texas, Us
SENIOR HUMAN RESOURCE BUSINESS PARTNER (MILWAUKEE, WI & PLAINFIELD, IN) JCPENNEY SUPPLY CHAIN & CALL CENTER NOVEMBER 2008 - DECEMBER 2012• Handled Employee Relations, legal obligations and administer, designed and implemented policies and procedures• Administered benefit enrollment process• Conducted new hire orientation• Employee Engagement Survey - administration, assessed results and action plans• Administered local and company recognition and reward programs• Conducted investigations• Unemployment Hearings and other legal proceedings as needed• FMLA, Personal Leave, Medical Leave, Short-Term Disability • Case Management - Worker’s Compensation, work restrictions, etc.• Managed and assisted associates with Voluntary Early Retirement Program • Provided performance management guidance to front line to Director level management (differentiation, coaching, counseling, career development, disciplinary actions).• Drove Talent Management process for Group Lead to Sr. Manager level (identified performance gaps, created development plans, created tools to monitor performance and feedback sessions, and utilized data to identify key information for succession plan)• Conducted succession planning meetings alongside executive and line managers and translated plans into actions (identified opportunities for promotions, lateral assignments and identified any needs for an external talent search)• Managed reduction in force process for multiple units, including but not limited to, elimination of shift and unit closures.• Managed annual compensation/bonus communication