• Led the migration of data from the former HRIS system to ADP WorkforceNow and ADP Enhanced Time.• Provides overall management and maintenance of the HRIS to achieve the highest level of performance.• Recommends process improvements, innovative solutions, policy changes and/or major variations from the established policy.• Designs and prepares reports/queries in response to ad hoc requests from users across the enterprise. • Ensures data integrity and follows quality control measures for data accuracy.• Acts as the data expert for standardization and integration throughout the enterprise.• Provides overall project management for HR technology initiatives.• Partners with other HR team members to ensure government reporting obligations are met. • Manages the record-keeping of employment data within the HRIS, maintaining employee records (payroll, time off, benefits and personal information).• Develops and delivers tools to train HR team members, managers and employees on the HRIS new processes/functionality applicable to their role to ensure the HRIS provides optimal support to various functional groups. • Provides subject matter expertise on the systems integration, needs assessment, requirements gathering, testing and implementation of existing and new technologies, as well as creates new opportunities to expand usage of resources within HRIS and creates automated processes for managing benefits, onboarding and tracking time off.• Configures system to current business processes and creates documentation of all system configurations.• Serves as a key liaison with third parties and other stakeholders.• Managed requirements gathering and systems analysis to create data-based solutions for simple and complex issues. Created process and user documentation. • Maintains system security access by creating roles and granting permissions.

• Collaborated with HR Leadership Team to determine the short- and long-term HRIS objectives.• Worked with IT and HR teams to assess current system and utilization; identified and recommended improvements such as training, customization and enhancements to maximize the value and efficiency of HR systems.• Provided HR functional expertise for all core HR technology systems work, including new implementations and integrations.• Acted as the HR functional project leader for HR technology-related projects.• Managed testing of upgrades and new functionality.• Investigated technical issues, submitted tickets to vendors, researched knowledge bases for information and worked directly with vendors to resolve issues.• Developed and maintain HRIS workflow processes and facilitated the development of online forms.• Maintained knowledge of trends and developments in HRIS providers, vendors and technology.

• Maintained the day to day administration and support for HRIS applications across all functional areas of the organization.• Supported and optimized the design, development and performance of HRIS systems. • Developed and executed test plans for major enhancements and performed testing on any changes.• Investigated system issues, identified root causes and determined solutions.• Served as the liaison between HR, IT, Payroll and other functional areas of training, troubleshooting and process/workflow configurations and improvements using a variety of HRIS systems and tools.• Analyzed data for accuracy, trends and patterns with attention to recruitment, turnover, compensation and benefits and compliance.• Created, maintained and supported a variety of reports, queries and dashboards utilizing appropriate reporting tools. • Continuously sought out opportunities to improve processes, workflows and the user experience throughout HRIS systems.• Partnered with functional areas to support projects from a technical perspective.• Created and maintained user procedures and documentation for the HRIS systems.• Maintained awareness of current trends in HR technology with a focus on product and service development, delivery and support, and application of key technologies.

• Led the design, configuration, and implementation of ADP Workforce Now and Oracle Fusion HCM (modules: HCM, Benefits, Time and Labor, Payroll, and Absence Management) as part of a broader enterprise-wide strategic technology initiative.• Led the design, configuration and implementation of online benefits administration in the HRIS system, including eligibility, enrollment, open enrollment, reporting and maintenance. • Developed new payroll processing procedures that improved operational efficiency, provided strong internal controls to reduce errors and ensure compliance with payroll regulations. • Responsible for recommendations on HR technology processes and systems design. • Reviewed pending system updates and helped prepare the HR team and other leaders for changes in user interface or available functionality. • Investigated system issues, identified root causes and determined solutions.• Maintained HR analytical tools and developed custom reporting and dashboards to support HR analytics needs and ensured accuracy and consistency of key data sets, reports and metrics. • Performed HCM audits to ensure accuracy of system data and integrations with other systems.• Lead HR cross-functional collaboration regarding HCM data and processes, including Payroll, Finance and IT to improved partnership and to gain a better understanding of the business needs. • Provided data and information to complete annually required compliance reports. • Assisted with the design and execution of Health and Culture Surveys by soliciting input from the leadership team and management staff, collaborating with all employees for feedback and compiling the feedback into major themes to create an action plan.• Assisted with planning and processes related to payroll processing, employee onboarding, workers compensation and leave processes.

• Provided Human Resources consulting services and support to ensure a highly productive, trained, and professional workforce. • Directly supported the Chief Human Resources Officer in strategic planning, development, implementation, and evaluation of procedures and programs. • Offered recommendations to the executive team and implemented management actions to meet business needs while maintaining legal compliance and also managed HR functions such as employment, compensation, training, employee relations, and data analysis.

• Led Human Resources practices and objectives that supported an employee-oriented culture that emphasized empowerment, quality, productivity and standards. • Provided guidance to Campus Managers and Area Managers for 63 campuses across multiple states on all HR matters, including the following: documentation, performance management, employee development, payroll items and employee reviews. • Assisted in maintaining campus compliance with licensing, training, and continuing education for each field employee.• Facilitated the annual performance review process to include goal setting, mid-year check-ins, and compensation planning.• Led employee recognition programs.• Conducted necessary employee investigations and provided recommendations for employee disciplinary action up to separation.• Conducted exit interviews and analyzed data to make recommendations for continuous improvement. • Developed and led regular training on company policies and procedures.• Supported and led change initiatives in the company.

• Assisted with identifying, developing, and implementing improvements to existing and new processes and functions by creating and executing action plans • Worked closely with HR Business Partners to transition new work to the HR shared service center• Developed and provided training as necessary• Developed subject matter expertise of businesses and functions within the HR shared service center to support issue resolution • Executed special projects as assignedAccomplishments:• Successfully trained and transitioned 5 security systems to the HR shared service center and global team which included security approval, security fulfillment, and removal of access• Created process improvements to streamline the channels which employee requests for Information are received and processed• Partnered with employee relations, legal, litigation, risk management, and outside vendors to determine what documents the HR shared service center is legally obligated to provide• Developed a web form that can be used across the enterprise and by vendors to request employee information• Trained and transitioned the fulfillment of employee Information requests to the global teams• Assisted with building an onboarding tool in excel for new HR Specialists to use • Provided support and resolution to internal and external partners on issues related to payroll and compensation

• Managed hiring and staffing for 8 positions• Coordinated and scheduled appointments for 15 individuals• Acted as a liaison between employers and 9 staff members• Managed household accounts through budgeting and expense review• Planned business events and dinners for 50+ people• Business assistant which included creation of quarterly magazine

• Promoted bank products• Assisted clientele with their transitions• Met weekly goals consisting of credit card sales, opening new accounts for new and existing customers, and loan processing• Received and processed US and foreign currency• Recorded and validated all transactions, verified that written and numerical amounts correspond on both checks and deposit slips• Maintained customers' personal security by verifying identification• Prepared cashier's checks and money orders• Resolved customer conflicts in a friendly and efficient manner