Monica Tham, Ms Email & Phone Number

• Participate in establishing IMO capability to support project implementation• Monitor, track, and report across all project documentation mediums• Reconciles discrepancies across reporting systems• Assimilates project data from cross-functional departments and constructs monthly reports

Waltham, Massachusetts

· Responsible for transactional communication content and decision letters, in print and digital· Audit all aspects of application management for prospective students, approximately 12,000 applicants yearly.· Supervise four student workers to assist in daily logistical operations of Admissions· Organize and facilitate the Brandeis Book Award process, an award given to over 400 schools around the world.· Cultivate professional relationships with campus partners, students and counselors through effective communication to maintain engagement for yield activities and application completion.

Greater Boston Area

· Process intake of all member and provider appeals and grievances · Use Excel to log, track, disposition and closeout determined appeals and grievances· Correspond appeal decisions between Chief Medical Officer and Protected Health Info team· Compose annual quarterly reports of appeal data for Member Services management team· Sort and reconcile return mail to complete appeal process

Greater Boston Area

· Correspond to inquiries from the student body· Planned overall vision of events including time, location, programs and costs· Coordinated event services such as rooms, transportation, invoices and food services· Calculated and organized student organization budgets

Greater Boston Area

· Participated and assisted with organization, planning and implementation of orientation activities· Provided positive interactions and guidance to parents and first-year students· Facilitated discussions and meetings about issues that first-year students encounter when transitioning to college

Simmons College

· Create invoices, organize weekly check runs, and verify every check that Simmons distributes often utilizing advanced Word and Excel skills to complete tasks· Provide administrative support as needed and demonstrate exceptional customer service as first point of contact for customers· Maintain accurate records and ensure confidentiality of individual and institutional financial and personal data

Watertown, Ma

· Created and launched five social media activations for clients including: Boston Marathon with WBZ, American Diabetes Association and Novo Nordisk· Analyze and generate reports on social media analytics for clients to demonstrate their reach of target market· Research public outreach opportunities and share findings with Account Coordinators to inform their vendor and volunteer outreach strategies

Greater Boston Area

· Continue brand development with social media outreach to create web traffic growth and promote services· Produced press releases for clients and media highlighting success of the company· Contacted and established a network of clients to invest in services

Boston, Massachusetts

● Developed curriculum for Math and English grades 3–8● Taught weekly Math and English seminars utilizing various teaching methods to reinforce learning

Master Of Science - Ms, Project Management

Bachelor'S Degree, Business Administration, Management And Operations

Activities and Societies: Asian Student Association, Emerging Leaders Program, Public Relations Student Society of America

Education record

Activities and Societies: National Honor Society, Sports: Cross Country, Volleyball, Swimming, Tennis