Monica T Morrison Email & Phone Number

Minneapolis, Mn, Us

Manage large (capital expenditure) to small (3–6-month expense) projects. Elicit and document business line requirement; communicate requirements to impacted technology teams. Technology teams are then responsible for refining requirements into workable features, epics, and user stories. Follow the work through to completion - trouble shooting, removing roadblocks, supporting business change inventory (BCI) requests through Risk and Compliance office; Report progress to impacted stakeholders and leaders; As needed execute production validation user acceptance testing.Led the implementation and conversion of international consumer deposit portfolio from Union Bank to U.S. Bank.Created a new online consumer onboarding experience for prospect international customers. o Helped to convert portfolio of approximately 50K accounts worth $1.2 billion in assets. o Created definition and structure to support international onboarding strategy. o Architect a new digital deposit application onboarding process. o Facilitated the implementation of international regulatory banking requirements. o Tenaciously pursued technology resources to deliver new solutions. o Negotiate and collaborate across the organization to align on strategy - Risk, Credit Risk, Fraud, Compliance, Legal, and Servicing.

Minneapolis, Mn, Us

• Successfully led two deposit development teams through the implementation of 12 new consumer applications for State Farm migration to U.S. Bank. • Support U.S. Bank checking application development team in the effort to create the Bank’s new award-winning Cloud Apply application. • Product Owner, Scrum Master, and Project Manager for Fulfillment Hub. Fulfillment Hub is a new cloud-based platform that supports booking deposits accounts. o Business Banking Deposit experience - launched February 2019 o State Farm deposits – launched November 2020 o New Cloud Apply checking application o New joint application flow – from one application for two applicants to one application for each applicant. • Premier Loan application conversion: Apply subject matter expert, led refinement meetings, owned the backlog, led joint application design session with impacted teams, and overall project management. • Document Management Portal: Helped business line document case and architecture needed to gain capital expenditure funding for the project. Worked as consultant and support for contract development lead, business line senior leaders and the team to initiate project. • Onboarding/Apply Platform subject matter expert for: Wealth Management, Loans/Lines, Auto Loans and Deposit products.

Minneapolis, Mn, Us

Requirements Lead - Sales & Marketing Digital PlatformsU.S. Bank Simple Loan: First completely digital loan within U.S. Bank. Thirty-nine systems, 40 BAs; Enterprise Consumer Banking solution with both legacy and front-end digital platforms; Hybrid Waterfall/Agile environment; Delivered in nine months.Wealth Management: Self Directed Brokerage online application conversion; Online ACAT (brokerage to brokerage asset transfer) form; Pre CapEx user stories for IRA Contribution/Distribution (application and online IRA money movement) impacting 10+ systemsTools: MS Office; VersionOne

Contract/Consultant: U.S. BankOnline Banking - Digital Channel - AgileWealth Management money movement initiatives. Wealth Management online brokerage application

St Louis Park, Mn, Us

Contract BA: Ameriprise Financial - Advice and Wealth Mangement PMO - Teaming Phase 1• Represent the PMO on the project to promote adherence to enterprise methodology• Complete project artifacts to support project compliance • Coordinate and facilitate requirements discussion meetings• Facilitate and coordinate critical conversations with stakeholders, technology, and other cross commits; document and communicate meeting outcomes• Document business requirements• Wrote test scenarios, test scripts, and traced requirements to test scenarios• Upload requirements and test scripts to HP Quality Center/Test Director• Execute user acceptance testing (UAT) and manage defects using HP Quality Center

Eagan, Mn, Us

Microsoft Dynamic CRM Accounts Receivable analysis and enhancement project; Product Owner – worked directly with National Account Managers (NAMs) from each region of the country to elicit requirements; wrote user stories and acceptance criteria; created A/R report prototypes; assisted development through the design/development phase; testingLead Reports Analyst responsible for incoming report requests, initial analysis, supporting requirements documentation, testing and release of business reports. Reports range from minor enhancements for operations to new report creation for Directors and Finance.Design and implement report tracking portal to capture report general information, report table references, and report parameters. Portal used as a tool to query and reference tables, report owners, purpose etc.Completed analysis and implementation of business process improvements for the Maintenance Support Services Center (call center)BA to support the requirements and testing of Xperdoc - Microsoft CRM integration to streamline creation of the Statements of Work created by the National Account ManagersProcess improvement analysis to create efficiencies around the amount of documentation required to complete a sales deal.

New York, New York, Us

City of Saint PaulProject: City Operations Modernization and Enterprise Transformation (COMET) Enterprise Resource Planning (ERP) - Lawson/Infor Requirements documentationBusiness process flow diagramsSide system data analysis to assist with assessment of transitioning existing interfaces (or data exchange processes) from legacy systems to Lawson/InforTime, Attendance, and Scheduling - Intellitime Analysis and oversight of labor cost accounting implementation

Minneapolis, Mn, Us

Responsible for the requirements management for Archer as related to the IT Risk and Compliance assessment programGather/elicit requirements through one on one and team interview sessions Implement the use of ReqPro for requirements management Document and execute business line test scripts Manage enhancements and defects Implement business line changes related to assessment questions Create and update end user documentation Document and present project release notesReporting Help DeskRequirements package includes: detailed requirements matrix, traceability matrix, use cases diagrams, use cases, process flow diagrams, mock ups, and data dictionary