• Customized solutions for a diverse clients portfolio: small and medium companies (30 – 1000 employees, turnover € 200k – €M100)• Strategic planning of the resources and re-design organizational structure to support the delivery of the business objectives• Create and implement adequate systems to support the systematic development and measurement of the performance

• Ensure efficient and quality delivery of all HR services to support the delivery of the business objectives• Implement and adjust robust HR processes (performance management, recruitment, training & development, payroll & personnel administration, compensation & benefits, succession planning, health & safety) to improve organizational culture, employee’s motivation and internal communication process • Budget performance in a challenging environment, delivering each year on cost optimization

• Develop and implement systems, techniques and processes to measure/monitor the effectiveness of current and future HR programs/ initiatives required to enable the organization to deliver on business performance• Provide support to business managers to manage the change process (structure, competencies, staffing) to ensure best execution of HR processes (performance appraisal, recruitment etc).

• Coordinate the implementation of the performance management program • Review and support the re-design the organizational structure to meet the complex business processes of the distribution division of the group

• Design and implement training programs for: Customer Service in Pharmacy Practice, Retail Selling Strategies in Pharmacy Practice, Advanced Sales Techniques for Pharmaceutical Representatives, Managing the Pharmaceutical Sales Force, Coaching The Pharmaceutical Representatives, Team Development.

Director of Department of Continuous Training• Responsible for recruitment, design and delivery of the annual courses planDirector of Occupational Standards Department• Coordinate the professional assessment process • Contract negotiations for the assessments required by third partiesProject Manager, Department of Continuous Training• Develop and implement multiple FDSC programs in areas like: Human Resources Strategies, Development of Training Activity for Public Administration