Monica Vella Email & Phone Number

Canada

Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Supported the Communications Officer in executing the HelpAge Canada marketing and communications plan.- Gathered and shared impact stories, photos and videos from ongoing HelpAge Canada programs- Produced and edited videos that showcased the stories of HelpAge Canada clients and partners. - Drafted marketing communications reports and presentation as required.- Assisted in general office administration tasks such as account management and procurement of goods and services.

Ottawa, Ontario, Canada

Office of Disability Issues (ODI)- Researched and drafted backgrounders, one pagers and reports on relevant issues affecting the disability community in Canada and internationally.- Reviewed, commented, and edited briefing notes regarding internal program policy and development.- Completed data entry and analysis on yearly reports obtained from external stakeholders on program operations and funding.

Ottawa, Ontario, Canada

Enterprise Projects Division- Supported three collective staffing processes, by conducting administrative procedures, including document tracking, scheduling exams and interviews, coordinating assessors and corresponding with candidates.

Ottawa, Ontario, Canada

Business Delivery Modernization Branch (BDM)- Assisted in the development projects and programs under the BDM Identity and Integrity workstream group through research, writing, and stakeholder engagement. - Led team action log meetings to keep track of project deliverables and related activities.- Crafted decks/presentations to illustrate evolving project governance procedures to internal and external stakeholders.- Supported colleagues in the maintenance & development of a risk register for internal projects.

Ottawa, Ontario, Canada

Service Canada: Integrity Services Branch (ISB)- Collaborated with Treasury Board Secretariat (TBS), the province of Alberta, to develop a Privacy Impact Assessment (PIA), for the MyAlberta Digital Identity pilot.- Led the research and development of the PIA, by reviewing existing project documentation and technical operations of the pilot and comparing with the Privacy Act and PIA guidelines to ensure all appropriate legislation, information and mitigations had been accounted for.- Wrote the PIA under the supervision of superiors, to ensure the protection and privacy of individuals under the PIA’s guidelines, was an accurate reflection of the pilot.- Engaged in stakeholder relations with the Privacy Management Division (PMD) and Legal Services team at ESDC to ensure the critiques of all parties were implemented into the PIA.- Project team was awarded Deputy Minister’s Award and Assistant Deputy Minister’s Award for our contributions and efforts toward the completion of the pilot.

Ottawa, Ontario, Canada

- Patrolled student residences and secured campus buildings after closing hours to help maintain a safe and secure community at Carleton.- Conducted parking enforcement and building security to maintain the critical function, structure, and order within facilities, that students & faculty require to operate.- Helped maintain security at events such as convocation or football games events while managing any conflicts or questions students, faculty or guests had.

Ottawa, Ontario, Canada

- Composed a policy memo concerning the implications of a workplace bylaw to expand employee knowledge on external considerations that may impact the organization.- Facilitated qualitative research by drafting questions that would prompt critical thinking and discussion during interviews with colleagues, to support the recommendations and conclusions of the policy memo.- Coordinated hotel and venue accommodations, caterers, restaurant reservations and meeting materials for a conference with international stakeholders.- Participated in user-experience (UX) testing to help inform changes to the CDIC website to simplify and improve the user's experience with the website.- Assisted in daily activities such as preparing meeting materials, creating spreadsheets, decks/presentations, and reviewing financial documentation for accuracy.

London, Ontario, Canada And Ottawa, Ontario, Canada

- Served shoppers with excellent customer service standards to develop customer loyalty to the Purdy's brand, products and services.- Maintained the stores functionality by cleaning, stocking and organizing the store beforeopening and after closing.- Assisted in training new employees to ensure consistency among staff’s knowledge ofchocolate and store operations.- Became educated in chocolate knowledge regarding its production, benefits & ingredients.- Carried out the responsibilities of our stores health and safety representative to help identify any health or safety issues in the workplace and presented these concerns to management.

London, Ontario, Canada

- Reviewed and edited the program workbooks and training manuals at March of Dimes Canada (MODC), to ensure procedures were up to date with MODC standards and internal operations.- Answered phone calls from applicants applying to MODC programs and redirected their calls to the appropriate department when needed.- Collected data generated from MODC programs to analyze statistical information and other variables used for research and development.

London, Ontario, Canada

- Helped facilitate Eco-conscious initiatives during events such as ‘The London BikeFestival’, and ‘The Home County Folk Festival’ in London Ontario.- Trained and supervised festival volunteers to ensure waste products were sorted correctly.- Educated the public on TREA’s participation in London’s ‘Zero-Waste Festival’ initiative.- Communicated and liaised with festival administrators to help maintain internal operations during the festivals.- Filmed, edited, and produced a video to publicize TREA’s message of environmental sustainability and capture the essence of the ‘The London Bike Festival’.

Honours Bachelor Of Public Affairs And Policy Management

Bachelor Of Arts - Ba

Graduate Certificate