Monica Vergara Email and Phone Number

As part of Right Management's Talent Management Practice Monica's role involves:Uncovering a Success Profile in collaboration with senior leadership teamDesigning selection tools such as Assessment Centers and Behavioral-based interviewsTraining end-users on appropriate use of selection tools for optimal implementationCurrent or most recent engagements include:Designing Assessment Center to select CEO of regional healthcare organization in Kalamazoo, MI.

Monica has worked for international corporations, consulting firms, and non-profit organizations. Her current and most recent projects include:Designing and implementing an assessment strategy to guide Managers of Account Managers in developing Account Managers into "Trusted Advisors" to Amway Business Owners. Designing and implementing a training evaluation strategy for Global Sales Training to monitor and maximize effectiveness of Leader Growth Solutions curriculum for Sales Team at Amway.Conducting executive assessments of senior leaders in health insurance and hospital environments to inform external selection, internal promotions and CEO search.Using behavioral interviewing and personality assessments with middle and upper management at nuclear plant to support leadership development and safety culture change. Using the Five Factor Model and personality assessment data to identify the critical traits that distinguish highly effective teachers and school leaders and designing behavioral interviewing questions to help select for those traits at nationally recognized charter schools and public school districts including YES Prep Public Schools, IDEA Public Schools, Uplift Education, University Prep Schools, Achievement First, DC Prep Public Schools and Houston ISD. Educating leaders at National Heritage Academies, Society of Petroleum Engineers, and SIEMENS (Wind Energy Division) in the language of the “Big Five” and helping them leverage and manage their leadership strengths and challenges through the lens of personality traits and coaching conversations.Designing competency-based 360-feedback surveys and performance evaluations to improve and develop leadership performance at YES Prep, IDEA Public Schools, Houston A+, and Ingenuity Prep. Collaborating with Dr. Pierce J. Howard, Founder of Center for Applied Cognitive Studies, as Education Research Specialist on his book “The Owner’s Manual for the Brain, 4th Edition”.

Selected, interviewed and hired manufacturing/professional personnel for the brewery. Administered pre-employment tests, conducted behavioral interviews, and facilitated assessment centers to 500 applicants per year. Supervised 30 administrative and management-level employees who participated in the hiring process. Measured effectiveness of hiring process and developed strategies for improvement. Prepared and conducted yearly Affirmative Action Plan and Equal Employment Opportunity training. Designed and implemented interactive applicant tracking and interviewing system to meet increasing hiring demands. Reduced hiring time frame by 30%. Conducted one-on-one calibration meetings and group workshops to address deficiencies in interviewing team. Increased hiring success rate by 10%. Proposed changes to "Production Supervisor Assessment Center" aimed at reducing preparation time for administrators and assessors. Changes approved and adopted at corporate level.

(Leadership Development and Outplacement Services) Translated, customized and conducted Resume Writing and Interviewing Skills workshops for 60 Spanish-speaking operators at manufacturing facility; Built a high level of trust with management and manufacturing personnel.Created customized resumes and job searching strategies for each participant.Received "very good" and "excellent" ratings for quality of content and customization of workshops.Conducted, presented, and published first study on the Return on Investment of Executive Coaching in "The Manchester Review". Researched literature on coaching, training and ROI. Designed interview protocols with input from consultants. Interviewed 100 executives, their coaches and managers. Analyzed, interpreted and reported results. Recommended changes in coaching strategies based on study's results. Presented study's methodology at Society for Industrial/Organizational Psychology Conference.