• Manage media tracking, coverage reporting, and sentiment analysis as Amazon Global Communications’ first line of defense.• Serve as an Amazon spokesperson and on-site PR point of contact, representing the company to external stakeholders for Fulfillment Center launches, VP level reporter meetings, and various Amazon media events as needed. • Assist in research and analysis of news media trends including reputation damaging customer facing issues and internal facing trends such as AI generated news outlets.• Assist teams across Amazon Global Communications with daily functions as needed, on a quarterly basis. o Amazon Music (April 2024 - Present) o Seller Partner Services (Oct, 2023 – March 2024) o Amazon Web Services (Jul, 2023 – Sep, 2023) o Field Communications Team (Apr, 2023 – Jun, 2023) o Global Media Relations (Oct, 2022 – Mar, 2023)

· Oversee and facilitate Fulfillment Center's (FC) Outbound Dock department's daily operations including Command Center allocations, staffing, and trailer moves while tracking and communicating data-based goals.· Maintain constant communication with FC Operations leaders regarding shipment workflow status.· Act as an advisor to FC Operations leaders and provide recommendations and guidance to ensure the maintenance of a strong partnership and achievement of a common goal: delivering for customers.

Assisted the Area Manager in staffing, labor distribution, and job assignments throughout the shift. Composed nightly Dock Wash documents recording the recirc levels, staged container count, headcount, volume and rate quarterly.Answered questions relating to amazon, safety and processes.Assisted in the development of quality associates by insisting on the highest standards and encouraging continued learning. Coding labor hours and clearing Time Off Task to ensure an accurately reflected Dock Rate. Assisted in creating and maintaining a safe hard working culture on the dock by building trust and working alongside associates. Trained and developed four Ship Clerks and two Process Assistants.

Oversaw all marketing, promotions and event planning done by Eagle Entertainment staff for the entirety of the academic year. Co-supervised and oversaw the functioning of the Eagle Entertainment team.Acted as the liaison between the students and the Associate Director and Director of Student Activities Involvement and Leadership.Provided Bi-Monthly and Quarterly Reports to the Associate Director and Director of Student Activities Involvement and Leadership for the entirety of the academic year. Managed event programming team that accrued attendance of over 3,000 between 20 events.

Posted daily social media content to Instagram, Facebook and Twitter advertising upcoming events and Eagle Entertainment as a whole. Facilitated the distribution of posters, sandwich boards and other promotional material weekly.Increased the followers on the Eagle Entertainment Instagram by 750 in the first three weeks of the academic year, and maintained an average of 1,500 followers during my time in the position.