Mentored team members by conducting performance evaluations, facilitating skill development sessions, and offered steadfast support to enhance team effectiveness.Served as a pivotal liaison between the design team and clients, ensuring seamless communication. Implemented robust quality assurance to uphold design standards.

Played an integral role in ideation sessions, aiming to elevate better user experience by ensuring a cohesive brand presence. Planned and conducted usability testing sessions, gathering insights to refine YouTube UX designs.Assisted senior designers while conducted usability study, persona creation & UX strategy. Developed wireframes, journey maps, qualitative & quantitative research.

Diligently served as a reviewer for YouTube, deftly navigating the intricacies of sensitive content ensuring platform's integrity, investigated questionable business practices, managed sensitive content & implemented corrective actions for a seamless user experience.