Neya is a digital product design agency of creators, innovators, and strategists delivering digital experiences & helping our clients launch amazing products. Previous clients include: Royal Caribbean, CITY Furniture, STAYFIT305, WorldFuel Services, and more.

• Oversee the Digital Product Design team; encourage positive solutions, coach, mentor, and fuel their desire to grow within the field• Partner with eCommerce, research, and tech teams to uncover customer and business problems; then, find simple yet intuitive design solutions that enhance our website's experience• Collaborated with product team on a strong strategy for implementing Affirm financing on our site. After launching our design in Nov 2022, we saw our checkout funnel increase by 1.5%. • Worked alongside UX Research to understand user shopping behavior for customizable sofas/sectionals. We then used that data to create a PDP configurator experience that increased our daily sectional revenue by 138% and our daily amount of sectional orders by 91% in it's first month.• By looking through our data, we found that there was a significant abandonment rate in our delivery method step of checkout. After reviewing some user session recordings, doing competitor audits, and referencing Baymard for industry best practices, I created a design that would solve a lot of the problems that our users were having. Since it's launch on 2/24/23, we saw a 3% increase in conversion at this step and a 110% increase in shipping revenue.

• Lead the UX and UI efforts for new employee app features• Worked closely with product owners, business stakeholders, and engineers to strategize and create the best user experience for the user• Brainstormed, concepted and executed on key features for our multi-platform employee apps• Supported, advocated and adhered to accessibility standards• Collaborated with design systems teams to create better and new design standards for Employee track designs

• Lead Designer for GoToMarket team, promoting our Royal Caribbean, Celebrity, and Azamara apps through digital and print materials• Worked closely with product owners and onboard digital mangers to strategize and create a cohesive messaging story• Created a design system for check-in emails and landing pages across all three brands • Worked alongside email developers on accessibility and responsiveness of our GTM emails and landing pages• Put together a GTM RCL Signage Style Guide for English and Chinese audiences• Art directed visual designers on day-to-day and brand new assets

• Lead graphic designer for email marketing and loyalty/partnership teams• Consistently worked towards more innovative and interactive emails for promotional and customer marketing campaigns• Designed onboard menus, such as Guy Fieri's Pig & Anchor Smokehouse | Brewhouse, Fahrenheit 555 Steakhouse, Room Service, and Bonsai Sushi Express• Worked closely with Culinary & Dining and Beverage Operations departments on onboard collateral• Created internal marketing assets (such as elevator posters, flyers, banners)• Art directed designers as well as our brand partners

• Was the lead designer for all email marketing campaigns• Strategized with head stakeholders of Marketing Department to produce high quality and engaging messaging/campaigns for consumers

Worked with Art Directors to develop campaign and TV ad concepts for Coca-ColaUsed HTML5 to code promotional emails for Dell Latin America Designed print materials for FedEx and DellDeveloped digital banners and billboard ads for beIN Sports

Designed email newsletters and print materials for Dell (LATAM)Made such emails interactive using HTML codeUpdated and resized Dell and BeIN Sports digital banners through the use of HTML, Flash, and JavascriptCreated materials for new business pitches

Designed social media creative contentCreated flyers, digital banners, and promotional mockups for clientsDesigned print and digital content for Univision Chicago's "Despierta con Zoe" and "Vida Mujer" shows

Worked in a team of 9 as our "own agency"Acted as the Senior Art Director within our made-up agencyDesigned our logo and pitch presentationShadowed Senior Art Directors and Studio Graphic Designers within ZubiCame up with creative concepts and executions based on specified media platforms

Created social media/blog content for various clientsOversaw social media intern(s)Designed logos/websites/flyersSent out e-mail blastsMade designs for Etsy store