Monika Ebert Email & Phone Number

Portland, Or, Us

Portland, Oregon Area

--Advisor to Chief Revenue Office on L&D and sales enablement strategies--Led a team of learning and development professionals in designing and executing comprehensive training programs--Led talent development strategies delivering over 3,000 annual learning hours Directed various large-scale learning and development initiatives--Led over 50 different systems, process, and business improvement initiatives--Collaborated and positioned business strategies and solutions to key executives--Developed and influenced communications up, down, and across the organization --Led large, cross-functional/multi-state projects--Identified and maximized growth opportunities and KPIs--Led sales enablement for over 250 key stakeholders including front-line teams and senior/front-line leaders resulting in sustainable growth--Led cross-functional data teams and delivered improved data sets, reporting, and analytics for Sales--Created and implemented strategies to fully leverage sales enablement tech stack--Accomplished go-to-market planning systems and processes for over 100 short- and long-term initiatives

Portland, Oregon Area

--Designed and led strategic talent and culture development strategies --Delivered over 2,000 annual learning hours--Developed strategies and led successful business outcomes measured by KPIs --Evolved executive positioning strategies--Applied creative problem-solving on complex business problems--Led large cross-functional teams to impact results and spearheaded collaboration efforts across departments to achieve organizational objectives--Implemented innovative approaches to talent development initiatives

Salem, Oregon

--Supported site Director in planning, staff development, and financial management of T-Mobile’s Sales and Service Call Center--Managed coaching and development initiatives for leadership to ensure attainment of key business outcomes: budget adherence, sales targets, productivity improvements, and quality standards--Demonstrated advanced analytical skills in dissecting complex scenarios, swiftly learning, and formulating corresponding solutions, options, and action plans--Engineered a turnaround in sub-standard site performance, surpassing KPIs and achieving exceptional results

Portland, Oregon Area

--Spearheaded extensive learning and development initiatives as an external consultant, overseeing projects of significant scale for diverse clients--Assumed responsibility for researching, designing, and crafting technology-driven learning and development solutions, including the development of three distinct Learning Management Systems (LMS)--Presented compelling business cases, products, and services to top-tier executives and leaders within Fortune 500 companies--Collaborated closely with cross-functional teams across various industries, ensuring seamless project execution, with a particular emphasis on engaging IT contributors --Pioneered the introduction of groundbreaking 'virtual' Learning & Development (L&D) software, resulting in substantial cost savings for clients and a marked enhancement in client productivity--Led the conceptualization, research, design, and successful implementation of a novel competency-based learning system, benefiting a workforce of 2,000 employees, with tangible and measurable outcomes--Delivered more than 60 skill-based instructor-led management and leadership development programs and processes, contributing significantly to organizational growth and employee skill enhancement--Earned certifications as a facilitator for DiSC, Development Dimensions International (DDI), and Learning International Programs, underscoring expertise in driving professional development.--Leveraged Six Sigma principles in project management, ensuring efficiency, quality, and adherence to strategic objectives throughout the project lifecycle--Leveraged the Kirkpatrick and ADDIE models of learning development to deliver measurable results

Cypress, Ca

--Directed Corporate Education and Development department with oversight of 50+ direct/indirect reports and a multi-million dollar budget--Structured and negotiated supplier partnerships to facilitate design and implementation of learning programs, processes, and technology--Conducted business process redesign to align organization with common goals, objectives, and company culture--Analyzed and evaluated business programs to ensure return on investment--Provided strategic and tactical consulting for best-in-class learning programs and technologies--Led project concept, research, design, and implementation of a new competency- based performance management system for 10,000+ employees--Designed and led research, planning, and training for the launch of a new LMS system for 25,000+ employees--Implemented succession planning program for 130 executive officers --Active member of ASTD, SHRM, and CLC--Established partnerships between corporate, field, and regional teams and suppliers for successful project implementation