Monika Lamud Email & Phone Number

• Collaborated with three executive account managers to serve a $25M contract pool at the Advisory Board (Optum)
• Managed ongoing team projects and workstreams utilizing Microsoft 365 for streamlined collaboration
• Actively participated in client calls and generated client-facing reports using Domo to ensure effective communication and reporting
• Tracked and promptly responded to member inquiries utilizing Salesforce to ensure excellent customer service
• Recognized with “Bravo!” award from UnitedHealth Group in Q2 2022 for exceptional performance

• Provided effective supervision for 70+ projects to four executives in leadership, human resources, and e-commerce
• Skillfully coordinated multiple calendars, email inboxes, and confidential files using G Suite and Google Admin
• Played a key role in onboarding 30+ employees and providing support for payroll and benefits services
• Assumed responsibility for overseeing 25+ Amazon listings and monitoring account health

• Successfully handled 50+ projects for three executives in advertising, human resources, and sourcing in e-commerce
• Demonstrated proficiency in creating and reviewing target inventories and pro formas using Sheets
• Expertly managed advertising data for 30+ listings, including Amazon coupons, deals, and PPC campaigns
• Utilized Monday.com to draft a company-wide system of 21 project management boards, SOPs, and forms
• Assumed responsibility for creating new hiring and onboarding processes for 100+ contractors

Remote

• Comprehensive support to two executives in managing their schedules, communications, and administrative tasks with exceptional organizational skills and attention to detail.
• Conducted research and gathered information to support decision-making processes and prepared reports for executive's engagements using Microsoft Office Suite
• Maintained confidentiality and handled sensitive information with discretion, ensured data protection