- Lead the development and launch of innovative products from concept to market, focusing on trend analysis, customer needs, and cost optimization.- Manage end-to-end product lifecycle, including supplier negotiations, packaging design, and regulatory compliance.- Coordinate with suppliers, laboratories, and internal teams to ensure product safety, quality, and timely market introduction.- Oversee financial planning, budgeting, and cash flow optimization, ensuring alignment with profitability goals and operational efficiency.- Successfully launched award-winning products, including two-time recipient of "Innovation of the Year" and "Cosmetic Brand of the Year.

• Managed and supervised front office operations, ensuring top-tier customer service in line with company standards.• Directed and trained front office staff, ensuring efficient service delivery and maintaining guest satisfaction.• Assisted in formulating strategic decisions to enhance service quality and operational efficiency.• Prepared financial reports related to front office operations, contributing to the hotel’s financial strategy.