Monika Singh

Monika Singh Email and Phone Number

Business Operations Expert| Program Operations Management| Customer Success Support, Analytics & Insights @ Voiceback Analytics Pvt. Ltd
bengaluru, karnataka, india
Monika Singh's Location
Gurgaon, Haryana, India, India
About Monika Singh

Results-oriented business operations & growth expert with over 12+ years of experience in technology startup environments. Proven track record of managing escalated customer issues, optimizing workflows, and collaborating cross-team to drive efficiency in teams as well as project/program delivery. Tech-savvy, on the job leaner and adept at creating scalable processes to enhance customer experience.

Monika Singh's Current Company Details
Voiceback Analytics Pvt. Ltd

Voiceback Analytics Pvt. Ltd

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Business Operations Expert| Program Operations Management| Customer Success Support, Analytics & Insights
bengaluru, karnataka, india
Employees:
8
Monika Singh Work Experience Details
  • Voiceback Analytics Pvt. Ltd
    Business Operations Consultant
    Voiceback Analytics Pvt. Ltd Dec 2022 - Present
    India
    Provide strategic consulting services in business growth, managing operations and insightswithin a startup data analytics company.Collaborate with clients to analyze business data, identify trends, and provide actionable insights to drivedecision-making.Developing marketing and promotional strategies, customised for different segments based on customer behabious analysis and trends to improve ROI on marketing expenditure.Develop and implement data-driven strategies… Show more Provide strategic consulting services in business growth, managing operations and insightswithin a startup data analytics company.Collaborate with clients to analyze business data, identify trends, and provide actionable insights to drivedecision-making.Developing marketing and promotional strategies, customised for different segments based on customer behabious analysis and trends to improve ROI on marketing expenditure.Develop and implement data-driven strategies to optimize business processes and improve operationalefficiency Show less
  • Digiaark
    Chief Executive Officer
    Digiaark Mar 2015 - Sep 2023
    Delhi, India
    Led overall strategic direction and vision of the startup company, driving growth and expansion initiatives.Oversaw day-to-day operations, including business development, sales, marketing, and finance.Fostered a culture of innovation and excellence, empowering employees to achieve their full potential.Established key partnerships and alliances to enhance the company's market position and drive revenue growth.Successfully navigated the company through periods of… Show more Led overall strategic direction and vision of the startup company, driving growth and expansion initiatives.Oversaw day-to-day operations, including business development, sales, marketing, and finance.Fostered a culture of innovation and excellence, empowering employees to achieve their full potential.Established key partnerships and alliances to enhance the company's market position and drive revenue growth.Successfully navigated the company through periods of change and growth, ensuring alignment with long-term objectives.I closely worked on projects that involved online marketing strategies for clients, content writing andinfluencer marketing. Show less
  • Aarken Technologies Pvt. Ltd.
    Chief Operations Officer
    Aarken Technologies Pvt. Ltd. Mar 2014 - Feb 2016
    New Delhi Area, India
    Directed operational activities, including customer support, project management, and process optimization.Implemented scalable processes and workflows to improve efficiency and enhance customer experience.These processes resulted in 70% improvement in efficiency by introducing multiple small check pointscustomised teamwise.Managed cross-functional teams with 7 to 18 members to achieve operational goals and deliver results ontime and within budget.Analyzed performance… Show more Directed operational activities, including customer support, project management, and process optimization.Implemented scalable processes and workflows to improve efficiency and enhance customer experience.These processes resulted in 70% improvement in efficiency by introducing multiple small check pointscustomised teamwise.Managed cross-functional teams with 7 to 18 members to achieve operational goals and deliver results ontime and within budget.Analyzed performance metrics and KPIs to identify areas for improvement and drive continuous optimization.Collaborated with team to develop and execute strategic initiatives aligned with company objectives. Show less
  • Ur Technologies
    Project Manager
    Ur Technologies Mar 2013 - Feb 2014
    New Delhi Area, India
    Led 4 project teams in the planning, execution, and delivery of key initiatives, ensuring alignment with projectgoals and objectives.Managed project timelines, budgets, and resources to drive successful project outcomes.Communicated regularly with stakeholders to provide project updates and address any issues or concerns.Introduced easy 4 processes that increased 20% increase in on time delivery of project from 1st month.Implemented project management best practices to improve… Show more Led 4 project teams in the planning, execution, and delivery of key initiatives, ensuring alignment with projectgoals and objectives.Managed project timelines, budgets, and resources to drive successful project outcomes.Communicated regularly with stakeholders to provide project updates and address any issues or concerns.Introduced easy 4 processes that increased 20% increase in on time delivery of project from 1st month.Implemented project management best practices to improve efficiency by 40% and mitigate risks. Show less

Monika Singh Education Details

Frequently Asked Questions about Monika Singh

What company does Monika Singh work for?

Monika Singh works for Voiceback Analytics Pvt. Ltd

What is Monika Singh's role at the current company?

Monika Singh's current role is Business Operations Expert| Program Operations Management| Customer Success Support, Analytics & Insights.

What schools did Monika Singh attend?

Monika Singh attended Gurgaon Institute Of Technology & Management, Kendriya Vidyalaya, Banasthali Vidyapeeth.

Who are Monika Singh's colleagues?

Monika Singh's colleagues are Amit Zanje, Siddhesh Pednekar, Srinivasan R, Meghna Chavan, Akshat Limbachiya, Ashwin Kripan, Jidnyasa Bhoir.

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    Infosys - Global Markets (Europe) | Accenture Strategy | Iim Bangalore Co’24 | Ex-Oracle | Nit Allahabad
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    Mba | Hr Generalist | Driving Employee Engagement, Recruitment, & Hr Operations.
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    Kpmg | Tata Motors | Six Sigma | Mba | Teacher
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  • Monika Singh

    Product Management @ Salesforce, Reliance Jio | Crafting Intelligent Self-Serve Products With Ai/Nlp
    Bengaluru

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