*Support a culture of safety throughout the Branch and stress the importance of safety to all employees*Lead business development growth and fosters relationships with key customers and consultants*Implement and oversee strategic sales initiatives in keeping with corporate and regional strategic initiatives*Develop a consistent and superior brand identity used by all sales employees when making sales presentations and proposals, and preparing bids*Identify areas of sales-skill opportunities and initiate applicable training/coaching as required*Ensure that branch sales efforts are run consistently and cohesively*Monitor sales activity using CRM*Set sales goals in line with budgetary and corporate guidelines, quarterly reviews of performance to targets, approve monthly sales incentives, and overseeing performance management and progressive discipline when goals are not met*Review and participate in bids of large or complex jobs to ensure profitability *Conduct/participate in ITS/factory tours as deemed necessary *Support and instill the concept of continuous improvement of service revenue growth*Work with branch and district management to ensure a level of customer service that is differentiated from the competition*Develop a unified approach to serving external and internal customers

Managed the day to day operations of a machine shop specializing in aerospace and semiconductor manufacturing with annual revenue in excess of $1.5 million. Implemented lean manufacturing to increase revenue and operational efficiency while simultaneously performing safety, quality, and cost management within operating budget constraints. Supervised and directed all employee training and disciplinary programs, safety programs and shop improvement projects. Developed excellent customer relationships and purchased new equipment. Developed a strong work force through employee empowerment. Established metrics and root causes for poor performance while improving on standards to ensure financial success year over year.

Managed key accounts with high revenue corporate customers in territory consisting of 1200 units, over 750 customers and annual revenue exceeding $2.5 million. Direct sales and business development functions including customer relationship building, sales presentations, contract negotiations and customer retention. Met or exceeded all quotas throughout tenure while eliminating 90% of bad debt. Instrumental in complete turnaround of underperforming territory by providing outstanding customer service and bridging the gap between field and office staff. Member of BOMA.

Managed major elevator construction projects in the Bay Area with annual revenues exceeding $15 million. Interfaced with sales staff and General Contractors to ensure specifications are met, with superintendents and engineering to resolve technical problems, and with local management to ensure financial success on each project. Contract review, submittals, equipment ordering, preparation of variance applications and scheduling of state inspections.