Monika T

Monika T Email and Phone Number

Senior Software Support Engineer @ Horizon56
Chennai, TN, IN
Monika T's Location
Chennai, Tamil Nadu, India, India
About Monika T

As an accomplished IT professional with over a decade of experience, I specialize in Cloud Computing, IT Infrastructure, and Technical Support. My expertise lies in managing and optimizing Azure environments, VMware solutions, and Active Directory systems to drive seamless operations and enhance business performance.Currently, I serve as a Senior Professional System Engineer at DXC Technologies, where I spearhead resolving escalated enterprise-level issues, contribute to developing new service offerings, and ensure that our solutions align with client needs. My previous experience at Microsoft further solidified my technical acumen, where I successfully tackled mission-critical challenges for high-profile clients, improving customer satisfaction and retention.I am passionate about staying at the forefront of technology and continually expanding my knowledge base. My Azure Fundamentals and PowerBI certifications testify to my commitment to professional growth.Beyond my technical expertise, I excel in communication, problem-solving, and leadership, enabling me to mentor teams and deliver high-quality results under pressure. I am always eager to take on new challenges and contribute to the success of forward-thinking organizations.Based in Chennai, India, I am open to relocation and excited about potential opportunities to leverage my skills and experience to make a meaningful impact.

Monika T's Current Company Details
Horizon56

Horizon56

View
Senior Software Support Engineer
Chennai, TN, IN
Website:
horizon56.io
Employees:
84
Monika T Work Experience Details
  • Horizon56
    Senior Software Support Engineer
    Horizon56
    Chennai, Tn, In
  • Dxc Technology
    Senior Professional System Engineer
    Dxc Technology 2022 - Present
    Tamil Nadu, India
    • Support escalated enterprise and broad commercial customer issues via phone and remote assistance.• Scope and document customer scenarios, potential causes, and troubleshooting steps.• Develop new service offerings and technologies with desktop engineering teams.• Work on Azure services such as Azure Virtual Machines, etc.• Achievement: Played a key role in developing and implementing the standard operating environment (SOE) for multiple accounts, ensuring cost-effective and timely solutions.
  • Microsoft
    Senior Support Engineer
    Microsoft 2019 - 2022
    Bengaluru, Karnataka, India
    • Own and resolve technically complex, mission-critical customer issues.• Maintain strong working knowledge of released products and participate in pre-release activities.• Provide technical action plans and take ownership of cases requiring memory management, Windows registry, BSOD, RDS, WMI, PowerShell, DCOM, and WinRM.• Achievement: Recognized for successfully resolving critical issues for high-profile clients, improving customer satisfaction and retention.
  • Concentrix Technologies
    Enterprise Technical Support Engineer
    Concentrix Technologies 2018 - 2019
    Chennai, Tamil Nadu, India
    • Provide expert assistance with Symantec Antivirus products.• Utilize SysInternals tools to diagnose and troubleshoot technical issues.• Implement firewall rules, proxies, and exclusion policies to enhance security.• Achievement: Improved security measures by analysing logs to identify vulnerabilities and threats and implementing effective mitigation strategies.
  • Merit Software Solutions
    Tele Research Analyst
    Merit Software Solutions 2017 - 2018
    • Conducted data mining on individuals and companies, enriching datasets with information from multiple sources.• Maintained and updated databases, ensuring integrity, accuracy, and accessibility for internal stakeholders.
  • Css Corp
    Application Engineer
    Css Corp 2015 - 2017
    Chennai, Tamil Nadu, India
    • Provided remote technical support for VOIP devices, modems, routers, and billing inquiries.• Increased customer satisfaction through personalised recommendations and activation of services.• Achievement: Increased revenue growth by implementing cross-selling strategies for additional services and products.
  • Lycatel Bpo Private Limited
    Customer Support Executive
    Lycatel Bpo Private Limited 2013 - 2015
    Chennai, Tamil Nadu, India
    Troubleshooting the issues faced by the LYCA SIM card consumers.Best Recommendations on the plans and support on activation/deactivation of services.
  • Leo Technologies
    Managing Director
    Leo Technologies Apr 2012 - Mar 2013
    Chennai, Tamil Nadu, India
    Handling projects, Signing Contracts, Training the employees, verifying the quality, delivering the projects on time with quality.
  • Adventures India
    Tele Marketing Executive
    Adventures India 2012 - 2013
  • Boardex India Pvt Ltd
    Research Analyst
    Boardex India Pvt Ltd 2011 - 2012

Monika T Education Details

  • P.B.College Of Engineering
    P.B.College Of Engineering
    Information Technology

Frequently Asked Questions about Monika T

What company does Monika T work for?

Monika T works for Horizon56

What is Monika T's role at the current company?

Monika T's current role is Senior Software Support Engineer.

What schools did Monika T attend?

Monika T attended P.b.college Of Engineering.

Not the Monika T you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.