Monika Brock Email & Phone Number

Collaborates with the CEO and HR Manager on identifying and addressing employee engagement gaps and people capacity. - Reestablished training and career development that had been halted following the pandemic transformations. Lead the training on the rollout of our new HR software platform iTalent. - Strengthen and create cohesive internal communications by using all available platforms available to eliminate siloed information and knowledge sharing. - Council Career Advisor to… Show more Collaborates with the CEO and HR Manager on identifying and addressing employee engagement gaps and people capacity. - Reestablished training and career development that had been halted following the pandemic transformations. Lead the training on the rollout of our new HR software platform iTalent. - Strengthen and create cohesive internal communications by using all available platforms available to eliminate siloed information and knowledge sharing. - Council Career Advisor to determine an employee's career path. - Revamp the mentorship program. - Manage onboarding and orientation for new hires. - Revise training content for leadership development. Show less

Responsible for the execution of the marketing plan under the direction of the CEO. - Served as the US liaison and project manager for the creation of a video posted on the corporate website highlighting the culture of the U.S. headquarters to attract high-performance talent. - Responsible for organizing and implementing a multiple-day, employee appreciation weekend events to support team building.

Atlanta, Georgia

Coordinated and executed meetings and events for up to 40 partners and consultants. Organized a quarterly external training event for prospective clients on topics related to Porsche management best practices. In this role I also assumed the responsibility for marketing activities and representing the brand at external events. - Collaborated on the development of a remote work office policy designed to encourage office Fridays for team building. Brought a balance to the braining storming of… Show more Coordinated and executed meetings and events for up to 40 partners and consultants. Organized a quarterly external training event for prospective clients on topics related to Porsche management best practices. In this role I also assumed the responsibility for marketing activities and representing the brand at external events. - Collaborated on the development of a remote work office policy designed to encourage office Fridays for team building. Brought a balance to the braining storming of ideas for the facility which ensured changes were aligned with the company culture and strategy. - Invited to join the cross-functional leadership team led by the CEO to drive growth and strategy. Show less

Lead the technical support, customer service, quality control, and production and manufacturing teams for a skill-based gaming software developer and cabinet manufacturer. Supervised over 8 managers and team leads. Created an off-site customer appreciation event during a national tradeshow; managed scope, food and beverage, and transportation. Analyzed management reports to determine other areas for process improvements. - Initiated the concept and assisted in the development of a… Show more Lead the technical support, customer service, quality control, and production and manufacturing teams for a skill-based gaming software developer and cabinet manufacturer. Supervised over 8 managers and team leads. Created an off-site customer appreciation event during a national tradeshow; managed scope, food and beverage, and transportation. Analyzed management reports to determine other areas for process improvements. - Initiated the concept and assisted in the development of a centralized order and quality control database system to improve efficiencies, cross-departmental communication, and faster customer support by providing instantaneous access to customer information. - Proposed that technical support take on inside sales responsibilities with related incentives to provide a central point of contact which creates a better customer experience. - Collaborated with an employee to improve the return authorization process to increase cash flow by reducing the amount of uncharged or unreturned inventory. - Revised the company’s policy, procedures, and corresponding manual to increase clarity which resulted in improved productivity. Show less

Managed six inside and outside professionals. Coordinated the development of marketing collateral. Integral part in improving the communication and invoicing process between sales, production/manufacturing and accounting. Managed logistics and staffing, coordinated with vendors for booth plans, travel reservations, managed budget and purchases of promotional materials for special events. Created follow-up plans from leads generated. - Implemented consistent branding in all promotional… Show more Managed six inside and outside professionals. Coordinated the development of marketing collateral. Integral part in improving the communication and invoicing process between sales, production/manufacturing and accounting. Managed logistics and staffing, coordinated with vendors for booth plans, travel reservations, managed budget and purchases of promotional materials for special events. Created follow-up plans from leads generated. - Implemented consistent branding in all promotional materials. - Managed the e-commerce websites in one of the major markets. Responsibilities included customer management, product selections and administration of the website. - Directed planning and execution of major industry events including the national AMOA show.- Introduced ZOHO CRM program, to improve sales communication and account management.- Increased sales team productivity by initiating sales goals, a commission pay structure, and by conducting weekly sales team meetings. Show less

Managed all aspects of numerous, concurrent multi-million dollar custom home and community projects with this full-service architectural design company, culminating in the management of builder and developer clients and their projects. Established, developed, and maintained client and builder relationships. - Implemented weekly production meetings with the entire staff to review project status, resulting in an increase of 15% in monthly billings. - Integral in coordinating with… Show more Managed all aspects of numerous, concurrent multi-million dollar custom home and community projects with this full-service architectural design company, culminating in the management of builder and developer clients and their projects. Established, developed, and maintained client and builder relationships. - Implemented weekly production meetings with the entire staff to review project status, resulting in an increase of 15% in monthly billings. - Integral in coordinating with accounting and staff to create a just-in-time billing and invoicing system to improve cash flow. Show less

Managed day-to-day operations, marketing, and sales initiatives for the American Home Gallery Division. Created and administered annual budget. Coordinated with Southern Living on their show home events which featured Stephen Fuller designed homes for the year. Developed and implemented strategic print, e-mail, and media marketing campaigns. Crafted press releases and announcements for new product introductions and industry partnerships. Created and administered on-line surveys to capture the… Show more Managed day-to-day operations, marketing, and sales initiatives for the American Home Gallery Division. Created and administered annual budget. Coordinated with Southern Living on their show home events which featured Stephen Fuller designed homes for the year. Developed and implemented strategic print, e-mail, and media marketing campaigns. Crafted press releases and announcements for new product introductions and industry partnerships. Created and administered on-line surveys to capture the voice of the customer. Supervised and trained all sales personnel and established performance levels. Presented financials of division in annual board meetings. Initiated and executed new product development based upon monitored and analyzed market conditions, trends, and competitor activity. Active member of the American Marketing Association (AMA). - Played an integral role in increasing company visibility and driving business development by developing and executing innovative promotional and advertising plans with industry executives. - Showed appreciation to vendors and partners while improving employee morale by coordinating and executing the annual golf tournament for 100 employees, business partners, and vendors. - Implemented the plan to cross train sales staff to assume initial plan modification consultations; this improved project manager efficiency in completing more lucrative projects which improved cash flow. Show less

Managed day-to-day operations, marketing, and sales initiatives for the American Home Gallery Division. Created and administered annual budget. Coordinated with Southern Living on events which featured Stephen Fuller designed homes. Developed and implemented strategic print, e-mail, and media marketing campaigns. Supervised and trained all sales personnel and established performance levels. - Showed appreciation to vendors and partners while improving employee morale by coordinating and… Show more Managed day-to-day operations, marketing, and sales initiatives for the American Home Gallery Division. Created and administered annual budget. Coordinated with Southern Living on events which featured Stephen Fuller designed homes. Developed and implemented strategic print, e-mail, and media marketing campaigns. Supervised and trained all sales personnel and established performance levels. - Showed appreciation to vendors and partners while improving employee morale by coordinating and executing the annual golf tournament for 100 employees, business partners, and vendors. - Implemented the plan to cross train sales staff to assume initial plan modification consultations; this improved project manager efficiency in completing more lucrative projects which improved cash flow. Show less

Ba, German With Minors In French & Business

Activities and Societies: - Georgia Southern Women's Tennis Team; worked in the Foreign Language Department. Worked 1 summer.

Diplom-Kauffrau/Mba, International Business, Marketing, Management

Diplom Kauffrau is the equalivent of a MBA; this degree included 3 majors (major emphasis which I chose Marketing, Management.