Monica Choi, Lmft Email & Phone Number

Pasadena, Ca

- Provide virtual assistance to CEO/President- Create and implement a new on-boarding process for new athletes- Process and log business income and expenses- Assist with grant-writing 1x/year- Maintain correspondence with athletes and families- Manage administrative email account- Proctor SAT/ACT mock exams 2x/year

(in addition to responsibilities mentioned for Bilingual Intake Therapist I position)- Trained therapists in completing Intake Assessments- Co-launched a virtual, monthly Wellness Group promoting self-care opportunities for clinical staff- Provided EBP-based individual services (e.g. CBT, Seeking Safety, CORS, DBT)- Co-facilitated DBT Consult Group- Created new team workflows with Program Director (e.g. Intake, Walk-in, Referrals, Linkage)

- Conducted a 4-6 Intake Assessments daily- Completed Biopsychosocial Assessments, Tri-Annual Assessments, and Needs Evaluation Assessments- Collaborated with clients in creating clinical treatment plans - Provided clients with linkage to appropriate levels of care, urgent psychiatric care services, housing agencies, and dual-diagnosis treatment programs- Collaborated with psychiatric providers and medical team for integrated care- Completed accurate DMH documentation, ensuring compliance with agency policies and procedures- Co-launched a monthly event to support clinical staff in completing DMH documentation improving team morale

Manhattan Beach, California, United States

- Provided remote recruiting support to the CEO- Reviewed resumes and coordinated interviews with contractors- Facilitated the on-boarding process with new employees

Greater Los Angeles Area

- Provided hybrid support to CEO- Coordinated NCAA-certified basketball events for 50k+ athletes- Recruited and staffed all events while managing payroll duties- Calculated inventory and finance summary logs per event- Developed innovative workflows for event registration to improve consumer experience

Beverly Hills, Ca

- Completed payroll, customer invoicing, and accounting tasks- Managed law office operations (e.g. expenses, catering, travel)- Managed attorney’s calendar re: court appearances and hearings- Assisted with trial and hearing preparation

Manhattan Beach, California, United States

- Provided support to the CEO and administrative and accounting teams- Executed recruitment, advertising, and hiring services for prospective employees- Streamlined quality control and accuracy checks for recruitment testing- Scheduled and conducted phone interviews- Optimized recruitment process by implementing a virtual onboarding process

Manhattan Beach, Ca

- Provided on-site EA support to the CEO- Managed client accounts, files, and service orders- Managed a team of 20+ staff and subcontractors- Responsible for daily off-site tasks (e.g. deposits, deliveries, expense management)- Proofread depositions and deposition summaries for quality control- Completed payroll and accounting tasks on QuickBooks and PayPal

La Mirada, Ca

- Conducted Initial Intake Interviews with new clients ages 5+- Provided individual (ages 5+), family, couples, and group therapy- Provided school-based counseling services in NLMUSD- Co-facilitated EFT-Informed Couples Group- Facilitated Social Skills and Anger Management groups- Coordinated school-based counseling services for 10 schools- Reorganized clinic’s makeover of the Play Therapy Room- Completed Play Therapy, Expressive Arts, Sand Tray trainings

Torrance, Ca

- Worked directly with Attorney at Law (CPA)- Created a new correspondence system for client communication- Created a new organization system for business expenses- Reconciled tax data on QuickBooks, PayPal, Square, and Quicken- Co-prepared individual, corporate, and fiduciary tax returns- Completed payroll and Sales/Used Tax duties

Greater Los Angeles Area

- Worked directly with the Founder and Program Directors- Organized and managed athlete recruitment and player personnel- Conducted and recorded personal interviews with each recruit for SAL website- Managed correspondence with athletes, recruits, college and high school coaches, and parents- Coordinated and staffed the annual SAL All-Academic Game

Greater Los Angeles Area

Personal Assistant to the Director of Nike Real Run, a legendary summer Pro-AM league based out of Los Angeles, CA open to professional basketball players.

Los Alamitos, California

- Led group therapy sessions 2x/week focused on interpersonal relationships, social skills, assertive communication, anger management, self-care, and symptom management

Los Alamitos, California

- Supervised residents and facilitated therapeutic activities promoting mental wellness- Conduct Intake Assessments for new residents and collaterals - Conduct emergency Pre-Intake Assessments, discharge planning, and crisis intervention- Engaged in community outreach for the City of Los Alamitos- Managed community donations and completed inventory

Master Of Science (Ms), Marriage And Family Therapy/Counseling, Cum Laude

Activities and Societies: Graduate Counseling Student Association (GCSA)

2 Bachelor Of Arts Degrees, Human Development & Family Life Education With Minor In Child Development And Family Studies, Magna Cum Laude

Activities and Societies: Child and Family Associated Students member and scholarship winner, Dean's and President's List, African Student.