Monika Gupta Email and Phone Number

With over 18 years of multifaceted experience in IT, I have successfully taken on leadership roles including Functional Practice Head, Product Owner, Salesforce Business Analyst, Practice Account Lead, and Delivery Manager.As part of the Center of Excellence (COE), I’ve played a key role in driving organizational success by establishing standards, best practices, governance models, and strategic guidance on the Salesforce platform. My expertise spans across various Salesforce clouds—Sales, Service, Marketing, Einstein Analytics, Net Zero, and Billing Cloud.I also serve as the Program Manager for the Salesforce Days program, overseeing its execution and success every year.I am passionate about collaborating with clients, industry experts, product managers, and engineers to gain a deep understanding of business processes. My experience includes managing large-scale projects and leading diverse cross-functional teams across multiple locations and technologies. As a leader, I’ve facilitated discovery sessions, Scrum ceremonies, and Agile project management, contributing to knowledge-sharing forums.I also focus on bridging leadership gaps, fostering talent credibility, and nurturing a sense of belonging. I've been actively involved in mentorship programs for MBA interns and fresh graduates and spearheaded employee engagement initiatives like onboarding optimization, Agile adoption, and training plans.Outside of IT, I’ve explored the food industry, handling business development, digital marketing, and social media management. I’ve successfully launched new brands, specializing in hand-painted terracotta products and personalized digital art, with comprehensive go-to-market strategies.With technical proficiency in SQL, PL/SQL, and graphics tools like Corel Draw and Adobe Illustrator, I offer a unique combination of analytical, creative, and leadership skills to drive projects to successful completion.If you're looking for a dedicated professional with a history of delivering complex projects, fostering collaboration, and achieving business growth, let's connect!