Monika Manhas

Monika Manhas Email and Phone Number

Customer Service Team member and Supervisor @ Woolworths Supermarkets
Glenwood, NSW, AU
Monika Manhas's Location
Glenwood, New South Wales, Australia, Australia
Monika Manhas's Contact Details

Monika Manhas work email

Monika Manhas personal email

n/a
About Monika Manhas

I am a people and outcomes focussed, customer service officer/supervisor/contracts administrator with over fifteen years’ experience in retail, construction, finance, not-for-profit, and disability support industries supported by demonstrated ability to build, develop and maintain strong customer relationships. I love to work with people who have problems and help them find solutions as best as they can. My objectives are to live and work where I work and give it my all. I love my volunteer role at FOXG1 foundation and extremely enjoy connecting with customers and ensuring they are happy. Key Strengths: Attention to detail with a focus on ensuring work is completed correctly the first time.  Excellent time management and scheduling abilities to meet fast-moving business needs  Enjoys communicating with all stakeholders to build and maintain strong business relationships Team player, keen to step in and help where and when necessary to achieve business objectives Pro-active in working unsupervised to deliver results often within tight time frames  Confident to accept responsibility, take ownership, and address issues promptly Salesforce CRM, and customer and stakeholder management experience

Monika Manhas's Current Company Details
Woolworths Supermarkets

Woolworths Supermarkets

View
Customer Service Team member and Supervisor
Glenwood, NSW, AU
Employees:
24172
Monika Manhas Work Experience Details
  • Woolworths Supermarkets
    Customer Service Team Member And Supervisor
    Woolworths Supermarkets
    Glenwood, Nsw, Au
  • Woolworths Supermarkets
    Customer Service Team Member / Supervisor
    Woolworths Supermarkets 2018 - Present
    Western Sydney
    Returning to work after a difficult pregnancy and post complex care duties with the youngest child, with him now at school, I restarted work gradually. As the customer service team member communicating and liaising with the newer team members, I enjoyed helping customers at the Woolworths store and managing the staff at the store.
  • Foxg1 (Brain Factor 1) Foundation Australia
    Board Member
    Foxg1 (Brain Factor 1) Foundation Australia Jul 2015 - Present
    Sydney
    International FOXG1 Foundation Australia's mission is to provide hope and support to individuals with FOXG1 and their families via any means possible. We do this by facilitating discussion and funding research within the medical community. We seek to bring awareness and education to the public. Our goal is to find treatments and a cure for FOXG1. We hope this Foundation will provide support and inspiration to the many families who have been blessed with a FOXG1 miracle.I am presently managing the foundations marketing, content and fundraising activities and coordinate with internal and external volunteers’ donors and stakeholders to organize community awareness and fundraising events. The foundation has initiated research at UNSW and Macquarie University. As a founder and board member, I am responsible for the volunteers, donors and research and outreach staff. This is a volunteer role. TOGETHER WE WILL FIND A CURE
  • Ernst & Young
    Contract Administration - Global Assignment Services
    Ernst & Young 2010 - 2012
    Sydney, New South Wales, Australia
    Contract support for Inbound and Outbound secondments for Assignees for EY's global clients like Deutsche Bank, IBM, State Street, Accenture, Lend Lease, BATA, Oil Search, and for EY's internal offices. Coordinating transport, board, lodgment , housing and Flights and international relocation including coordination with customs , freight forwarders and airline and transport desks between Global EY and Client offices. I was the contracts administrator for global assignee inbound and outbound repatriations. I was efficiently and effectively managing emails and phone calls. And was responsible for raising escalations when appropriate. Also was responsible to make work contracts for inbound transfers (employees from other offices) contracts, relocation services, intercompany invoicing and travel and logistical management. Achievements• Provided updated information to clients / cost centre owners. • Handled multiple client issues and escalated when appropriate.• Improved EY CRM (lotus notes) documentation to reduce processing times.• Provided excellent administrative support to business unit owners and • Liaise with internal departments to identify issues and liaise with clients regarding any variations, delays or other issues in an effective and solutions focused manner.
  • Ernst & Young
    Tax Lodgments, Team Coordinator – Hcgm
    Ernst & Young 2008 - 2010
    Sydney, New South Wales, Australia
    I was responsible for administering tax lodgments for the global workforce (Expats / Impacts) of large clients of Sydney tax practice. I was responsible for accurate and timely completion, follow up, lodgments and post lodgments process for complex International employees of large multinational organizations. Notable Clients Included Macquarie Bank, Deutsche Bank, Westpac Bank, State Street, Lend Lease, Kimberly Clarke, Accenture, IBM, Volkswagen, Canon, Allianz, American Express, SAP etcTasks included planning of the lodgements’ cycle, work flow planning including planning of any variations and time-extensions to the clients (in conjunction with the Senior Manager Tax for the Human Capital Global Mobility). I have extensive knowledge and expertise around proprietary online collaboration and document management tools. I have been liaising with clients chasing tight regulatory timelines, and compliance with terms of service agreements.
  • Ttec
    Customer Technical Support Officer
    Ttec 2007 - 2008
    Penant Hills, Nsw
    Teletech was managing t he customer support for Telstras broadband customers.My role was providing Technical Customer support for Internet connectivity to Telstra's internet subscribers. . Work involved customer service troubleshooting and technical assistance.
  • Schmidt Barnet - Kitchens & Interior Design Solutions
    Contract Administrator
    Schmidt Barnet - Kitchens & Interior Design Solutions 2006 - 2007
    Drummoyne, New South Wales, Australia
    Schmidt Kitchens is a leading European manufacturer of high-quality kitchen designs, bathroom designs, and custom cabinetry. At Schmidt Drummoyne, my role was to coordinate, project manage and deliver premium kitchens and cabinetry to high end customers in and around Sydney, North Shore, Inner West Sydney and the Northern Beaches. Schmidt Kitchens is a premium European Kitchen brand.
  • Smith Madden Group
    Contract Administrator / Designer
    Smith Madden Group 2005 - 2006
    Sydney, New South Wales, Australia
    Familiarizing with Australian Construction standards, Assisting in minor drafting changes, Preparing project documents, drawings and draftsMiscellaneous project support as directed

Monika Manhas Skills

Strategic Planning Management Leadership Public Speaking Project Management Customer Service Program Management Marketing Nonprofits Microsoft Office

Monika Manhas Education Details

  • Karavali College
    Karavali College
    Interior Design

Frequently Asked Questions about Monika Manhas

What company does Monika Manhas work for?

Monika Manhas works for Woolworths Supermarkets

What is Monika Manhas's role at the current company?

Monika Manhas's current role is Customer Service Team member and Supervisor.

What is Monika Manhas's email address?

Monika Manhas's email address is mm****@****xg1.com

What schools did Monika Manhas attend?

Monika Manhas attended Karavali College.

What skills is Monika Manhas known for?

Monika Manhas has skills like Strategic Planning, Management, Leadership, Public Speaking, Project Management, Customer Service, Program Management, Marketing, Nonprofits, Microsoft Office.

Who are Monika Manhas's colleagues?

Monika Manhas's colleagues are Steven Poels, Sejal Chokshi, Alexandra (Aleka) Stournaras, Dennis Filippas, Aimee Kingston, Charlotte House, John Stevenson.

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