Monika R Email & Phone Number

o Organized and facilitated all releases and sprint planning – including daily stand-ups, reviews/demos, and retrospective.o Worked with scrum teams, product owners and leadership to complete the sprint activities.o Communicated team’s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to make sure stake holders are aware of what is going on.o Organize sprint retrospective meetings to refine product backlog items.o Organized and planned the sprint release cycles with release managers.o Manages overall product life cycle and product portfolio optimization within an agile team, while maintaining expectations within business stakeholders. o Facilitates discovery sessions with business stakeholders to define business objectives and present their business need to various IT product managers and stakeholders for estimation.o Responsible for business ideas and requests through an intake and demand phase.o Applies the Scaled Agile Framework (SAFe) in order to align scrum practices with enterprise level management functions such as program/portfolio level management.o Defines and assist in building new business capabilities via high level epic requirements.o Works cross functionally with the internal business units, vendors, product designers and IT tech team to complete work against strategic plans.o Kept the team focused on the sprint priorities, business values and protecting team from over committing.o Frequent follow ups and reminders to team on updating JIRA tasks on daily basis for more accurate reporting.o Worked with product owners during sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

o Conducted Gap and Client Requirements Analysis while interacting with business users.o Supported two scrum teams and acted as a liaison between Product, IT and Sales team to understand customer demands for new features on medical deviceso Owned the product roadmap and met 90% of all feature deadlines by proactively identifying and mitigating any engineering roadblockso Fostered and facilitated open communication between executive stakeholders, engineering, and marketing, resulting in a 40% annual increase in the pace of the feature development lifecycle.o Created user stories that were cited as being instrumental in bringing $8.0 M in funding.o Created and maintained product backlog, prioritizing features and user stories based on customer feedback and business goalso Coached and mentored team members, fostering a culture of continuous improvement and growth.o Conducted audits and data analysis to ensure that the software used at the clinical sites is adaptable.o Participating in staff training for EMR Operations.o Collaborate closely with the database design, testing, and implementation teams at Oracle Clinicalo Helped the client site put the developed EMR system into place with the help of Cerner technologyo Assisted in developing regulatory strategies according to policy directives and offered regulatory knowledge and assistance for developing new products.o Trained personnel in various healthcare regulations, such as HIPPA EDI transactions, to ensure the software modification could be adapted.o Designed several scorecards and dashboards using Power BI to display data needed by various departments and upper-level management.o Established data integration and flow processes, as well as data sources for the system or application.o Conducted production checkout and user acceptance testing to track defects and provided reports to IT and business stakeholders

o Provide daily guidance and direction to scrum teams in the execution of tasks defined by the product owner.o Worked with Product Owner and development team to create user stories from the backlog.o Successfully managed SDLC from ideation, sprints to deployment.o Led the development of a new mobile app from ideation to launch, resulting in a 25% increase in customer engagement.o Conducted market research and analyzed customer needs to identify new product opportunitieso Developed product strategies and roadmaps in collaboration with cross-functional teamso Managed the entire product development lifecycle from ideation to launcho Coordinated with engineering, design, and marketing teams to ensure timely delivery of high-quality productso Successfully launched 4 new products with a total revenue of $10 million in the first yearo Closely collaborated with QA and IT engineers to comprehend functionality, address problems, and offer comments to nail.o Using SSRS/Power BI, designed and created reports with drill-down, drill-through, and drop-down menu options.o Coordinated with the agile process, planning iterations, and assigning work to the UAT and quality assurance teams based on each iteration's priorities.o Led all parts of the scrum framework, including sprint planning, daily scrum meetings, product backlog, release backlog, sprint reviews, and sprint retrospectives.o Participated in HIPAA EDI exchanges. Helped the new EDI system's implementation, facilitating data entry and enhancing data analysis capabilities.o Developed and managed an electronic health record (EHR) data collection and report-generating system.o Trained staff about the laws, rules, and regulations that govern the CMS Meaningful Use Objectives at the state and federal levels.o Assisting in the development and deployment of an efficient EMR system to save costs and boost.o Responded to high level call center calls and inquires as the subject matter expert.

Led brainstorming meetings, one-on-one interviews, and interviews with SME users to help them understand the requirements for billing origination and processing.o System Requirements Documents SRD, including written and assisted versions that include both functional and non-functional requirements.o Obtained an accurate understanding of the needs of account managers, finance managers, and independent advisors through interviews, surveys, prototyping, and observation.o Created use cases, activity diagrams, and business requirement analyses.o To convey these concepts to the developers, feasibility studies and use case models based on the UML were produced.o Utilized Microsoft Visio to develop Use Case Diagrams, Activity Diagrams, and Sequence Diagrams by adhering to UML-based methodologies.o Partnered with SME's and business users to fully comprehend the mission, goals, and procedures of the organization.o Made it easier for the company to express and rank its ideas and helped create training materials for new technology and process upgrades.o Collaborated along with the QA testing team to create the test plan, conditions, and test cases that would be used during testing based on the business requirements, technical requirements, and/or product knowledge.o Demonstrate periodically to management and end users regarding projects related to the various phases of the Software Development Life Cycle SDLC.o Assisted in user acceptance testing (UAT) to evaluate the usability for customers for the Digital products.

o Work with development team to create test plans for enhancement and fixes on applications.o Mitigate risk to Business through timely and precise execution of manual/automated test scripts under moderate supervision.o Responsible for specific testing phase(performance/automation)o Produce test results/screenshots & upload to Test Director/Quality Centero Develop and execute formal test plans within budget and schedule constraints, o Perform functional and technical execution activities as per BTS engagement level in the project.o Document software product defects and track it to closure.o Collaborated along with the QA testing team to create the test plan, conditions, and test cases that would be used during testing based on the business requirements, technical requirements, and/or product knowledge.o Demonstrate periodically to management and end users regarding projects related to the various phases of the Software Development Life Cycle SDLC.o Assisted in user acceptance testing (UAT) to evaluate the usability for customers for the Digital products.