Monikka Edgeston Email & Phone Number

Chicago, Illinois, United States

• Website Rebuild: Co-led the complete rebuild of the Vail Systems marketing site, utilizing modern technologies like Next.js, TypeScript, and SASS to create a more user-friendly and responsive site, significantly improving both aesthetics and functionality.• SDK Updates: Maintained and updated the FreeClimb API SDKs across multiple languages (e.g., Node.js, Python,Java) to ensure compatibility with the latest API changes, preventing security vulnerabilities and ensuring smooth integration for developers. Increased usage by 20%• TypeScript Migration: Spearheaded the migration of the FreeClimb Dashboard codebase from JavaScript to TypeScript, increasing type coverage from 34% to 75%, improving code reliability, and reducing bugs. Worked in a team of 5 engineers in this effort.• Repository Migration & Design Improvement: Managed the migration of the FreeClimb Dashboard to atomic design principles, organizing components into reusable parts and enhancing maintainability, ultimately reducing development time for new features.

Chicago, Illinois, United States

• Process Automation: Automated JAMF processes via Bash scripting, ensuring security compliance standards by automating system and Microsoft Office Suite updates, and removing security-threatening applications to prevent cyber attacks.• Linux Distribution Development: Played a key role in developing and provisioning the Ubuntu distribution for Vail/Versay employees, including script development and configuration management, and creating technical documentation for troubleshooting and application deployment.• IT & Mac Support: Delivered IT support across Windows, Mac, and Linux, including onboarding and troubleshooting. Managed configuration, JAMF, and patching for 200+ Macs, ensuring security compliance.• Custom Development and Systems Maintenance: Developed customized internal applications, including a Help Desk Landing Page and a Finance App, managed security patch updates, and maintained Confluence wikis to support operational needs.

Chicago, Illinois, United States

• IT Support & Troubleshooting: Delivered front-line support for Mintel’s 1,000+ employees, resolving hardware and software issues on-site and remotely. Managed triage with Jira, updated Confluence guides, and set up laptops and accounts for new hires

Elk Grove Village, Il

• User Support: Provided front-line IT support for 30,000+ servers and network devices at Rackspace’s ORD1 data center.• Customer Configuration & Network Connectivity: Performed hardware modifications, OS installations, and cabling for customer configurations, ensuring optimal performance. Troubleshot LAN and WAN issues, restoring remote access and minimizing downtime for customers.

Oak Brook, Il

Frontend Web Development Fundamentals

Associates Of Science, Computer Science, ~3.3

Related Courses: IT Essentials, Calculus and Analytic Geometry III, Differential Equations, Computer Science, Electronics I.

Took Various Courses, 3.0

Related Coursework: Calculus and Analytic Geometry II, Engineering Physics I: Mechanics & Wave Motion, Engineering Physics II: Electricity.

Took Various Courses, 3.55

Related Coursework: Calculus and Analytic Geometry I, General Chemistry I, General Chemistry II, Introduction to Engineering, Engineering.