-Assisted with training new cashiers and customer service team members to increase speed of onboarding.-Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.-Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.-Helped customers find specific products, answered questions and offered product advice.

-Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.-Communicated information to customers about product quality, value and style.-Resolved customer complaints and issued refunds as needed.

I was in import export department where I was working as Cargo Supervisor in which I had to handle all the cargo from the specific airlines such as Emirates, Qatar, Etihad, Singapore Airline, Turkish Airline, FlyDubai, IndiGo. As per the manifest I had to segregate all the cargo to the allocated storage depends on the requirement listed on the cargo. I have worked in several shifts such morning, afternoon and night.