•Updated and managed Emergency Response (ER) plans and documents to ensure federal regulatory compliance for operations in the Gulf of Mexico•Coordinated personnel and course material for Incident Command System (ICS) trainings and exercises•Assisted in the creation of extensive Participant and Facilitator Manuals detailing personnel responsibilities and company protocol to be used in exercises for situations such as well control emergencies and spill response incidents •Led and organized weekly briefings for GoM Incident Management Team to verify personnel readiness regarding weather forecasts, communication protocols, and upcoming preparedness exercises •Maintained internal training catalog and tracked employee compliance for Gulf of Mexico Incident Management Team through Active Learner web application•Prepare After Action Reviews (AAR) following training and/or preparedness exercises documenting meeting purposes, attendees, details and go forward plans•Facilitate training and safety exercises including assignment of attendees to roles, preparation of 40-50 pages of material per event, and coordination of locations/timing •Served as ICS Documentation Unit leader for various exercises with responsibilities including coordination of team members, maintenance of files, distribution of documents and preservation of communication •Manage Emergency Operations Center (EOC) equipment and documentation library including 23 laptops, numerous binders, and weather data for 25 locations within internal Weather Ops application•Created the HESS Exploration Field Trip Safety Plan for field visits to the Paradox Basin from scratch including all documentation while maintaining version history

• Collaborated with the marketing team to optimize the most strategic locations to host seminars• Created marketing content and graphics using Canva for upcoming events that led to the acquisition of 25 potential customers• Contacted former customers to discuss potential collaborations in company commercials or advertisements• Worked with the Biologics and Cellular Research Therapy department to question previous customers as part of a blind medical study to determine the efficacy of the offered treatments• Canvased businesses to bring awareness and answered questions regarding promotional materials leading to future customer acquisition• Researched the center’s procedures and treatments to develop an understanding of the fundamental processes• Observed procedures in order to explain the process to future clients during potential new customer meetings

• Facilitated the creation of marketing campaigns in Canva, including flyers, pamphlets, and posters• Scheduled and confirmed appointments with potential customers and discussed the available procedures• Upsold ancillary treatments to existing and new customers using persuasive language and customer satisfaction rates

• Created marketing platforms and plans for upcoming gamedays/events• Developed the event floor plan to ensure each sponsor’s booth was easily accessible and visible• Collaborated with the athletics marketing team to research innovative ideas for their social media and website• Prepared promotional materials for the new student orientation to encourage students to attend games and become involved

• Worked on projects with the marketing department such as digital events and social/digital media strategies• Conducted research of current events and popular trends to create digital marketing themes for the athletics department’s 12,000 Instagram followers• Engaged in discussions with potential sponsors to underwrite events and demonstrated strong interpersonal skills• Managed an event budget to ensure sufficient provisions for attendees• Produced unique sponsorship packages to market the athletics department

• Supported the marketing team with day of event details, including accurate signage, banners, set-up and event flow• Shadowed two marketing coordinators on the day of event to ensure all plans were properly implemented

Managed customer transactions and customer service. Promoted merchandise and provided relevant information. Created customer Tee time schedules.

Elected by Zeta Tau Alpha's chapter in the organization of social events designed to highlight Zeta Tau Alpha sorority. Worked in creative themes, promote events, and manage advertising.