Monique Michel Email & Phone Number

California, United States

California, United States

- Collaborating on a nationwide standard New Higher Onboard Experience pilot program to train new employees on core programs and processes used in frontline roles, resulting in (In-Process):-- new employees feeling supported, excited to start their roles with additional confidence-- freeing up bandwidth for new hire managers while ensuring that all steps orientating and onboarding new employee are completed efficiently. - Spearheading alignment of pre-stat processes, streamlining communications and processes through cross-organizational collaboration. (In-Process)

Santa Clara, California, United States

- Developed and implemented a career growth workshop library with 6 training courses for campus outreach and company interns, achieving a 65% intern presentation success rate and an average 90% approval rating in 2023. Increased student engagement with over 100 attendees at campus recruiting events.- Partnered on various mentorship and development initiatives at Veritas, including the Female Interns at Veritas Empowered (FIVE) micro-mentorship program, supporting 100% of female-identifying interns over 5 weeks. Collaborated with the Global HR Mentorship operations team to manage traditional mentorships and DASH mentoring opportunities, enhancing skills and competencies for HR organization and facilitating cross-team communication.- Managed University Relations SWAG for campus outreach and intern programs, sourcing items from women-owned, U.S.-based companies for the female-identifying intern mentorship program.- Spearheaded and executed a 2-day Virtual AMS Intern Project Showcase for 300+ attendees over 3 consecutive years, increasing visibility for emerging talent throughout the company and achieving a 27% intern conversion rate in 2023.- Created canonical processes for showcase, university relations, and micro-mentorship programs, integrating analysis to innovate and scale programs in alignment with company strategy and goals.- Oversaw 20 university recruiting events with 120+ attendees, driving 40 interns in 2022 and 26 intern hires in 2023. Achieved 100% fulfillment of open reqs by April deadline with 0 reneges in 2023.- Expanded DE&I recruiting efforts by partnering with Veritas Employee Resource Groups and diversity-focused university student organizations, resulting in a 46% increase in female-identifying interns.

Santa Clara, California, United States

-Designed, implemented, and ran the 2021 Virtual AMS Intern Project Showcase that focused on interns presenting their projects, their intern experiences, and allowing for the interns to network with the workforce at Veritas.--Documented and aligned all processes resulting in a template and digital archive for Intern Project Showcases.-Designed and ran a 15-minute Pop-Up Workshop for presentation skills for the interns, resulting in 89% of intern presentations receiving ~12 out of 15 points possible on their presentations.-Gave feedback on top leadership talent search resulting in improved processes and a dashboard that was well received by leadership.-Assisted the People and Purpose team lead in preparation for recording the global Hiring Manager and Interview Training.-Collaborated with University Relations to design and execute a DE&I focused campus strategy for Fall 2021, including virtual recruiting events and university recruiting for Summer 2022 interns and hiring new graduates.

Santa Clara County, California, United States

- Researched, analyzed, and aligned non-technical skills data compiled from external and internal research via 11 brown bag meetings globally to company and organization strategy to build training toolkits that will be integrated in an ongoing talent framework and mentorship SharePoint tool presented to a Supply Chain All Hands global meeting.- Built a global roadmap for the University Recruiting Program by compiling and analyzing Aruba global intern and graduate reporting, as well as advised on the University Recruiting and Relations FY21 social media plan.- Scheduled and organized Aruba university events for Fall 2020 and Winter 2021 recruiting, as well as assisted in virtual career fair training and virtual booth engagement.- Participated in the company wide global Intern Fair.

United States

- Lead SEO optimization by analyzing blogs and social media posts to increase performance. -- In 1 quarter, increased and maintained visibility of Unified Caring Association through SEO optimization and structured social media strategy resulting in the company website, blogs, and social media accounts moving from pages 10+ to pages 1-3 on multiple search engines. - Met with leadership regularly to pivot and align social media strategy to connect with members and communities, presenting quarterly reports to capitalize on forecasted trends identified, while becoming a subject matter expert authored blogs with incorporated media that aligned with consulting company’s strategy, products, and services, increasing revenue through expanded awareness of promotions. -- Through coaching, leadership, tools, practices, and forecasting, driving a 97% increase in followers in 1 quarter for Paddington Station and associated stores’ Facebook. -- Crafted an end-to-end customized social media procedure manual for Peach Park, aligning company brand and goals with outgoing engagement articles and posts on industry and public platforms to increase company awareness and outreach to current and future clients seeking innovative videos for advertising, business operations, and more.

Mountain View, California, United States

- Aided in kitchen operations and became a top expeditor who could organize and prioritize 50+ tickets with an average of 2-5 food orders per ticket, call them clearly to the cooks and chef, and get the food orders served to the guest within an average of 10- 15 minutes.- Developed and maintain guest relations, including setting up catered events.- Maintained inventories as well as trained new Front of the House employees on operations, safety, and coached on customer and team relations.

Online At: Kikimichelcouture.Com

Fashion designs you will only find once in a blue moon.- Construction (seamstress)- Consulting for fashion design/construction- Office activities: design and/or construct clothing, order materials, manage inventories, cleaning, manage the deposits and cash entries, updated online store and processed online orders, managed social media sites and blogs, etc.

San Francisco Bay Area

- Traveling Assistant General Manager for three locations (San Carlos, Menlo Park, and Willow Glenn).- Trained and supervised team members on compliance and operations, resulting in more streamlinedcommunication with guests and bakers, increased efficiency of bakery operations, and customer retention.- Maintained regular inventory, order supplies, processed, submitted invoices, and banking.

125 Main Street, Ashland, Or 97520

Managed sales, oversaw and maintained and enhanced previous customer relationships while generating new customer relationships, operated the cash register, cleaning, organizing products, generating images of products and relevant media for the social media accounts, setting up displays, posting for various social media accounts, monitoring activity/comments, following relevant people and businesses, and interactions with followers. Working with the management for devising new methods for advertising promotions, running Facebook ads, analyzing reports on Facebook ads, analyzing insights and analytics for social media accounts. Coached management on techniques for posting on the social media accounts.

Mount Shasta, California, United States

Placed orders, and manage inventories, supervised employees, scheduled shifts, cleaning, training, food safety certification, manage the deposits and cash entries, updated online store and processed online orders, managed social media sites and blogs, and creatively displayed inventory.

San Jose, California, United States

Managed employees, cleaning, served customers, set up product displays, cash deposits and balanced cash, problem solving, and customer relations.

Cupertino, California, United States

Made coffee, rung up customers, cleaning, set up product displays, close the store, and opened the store.

Bachelor Of Business Administration - Bba, Human Resources Development

Associates For Transfer, Business Administration And Management, General

Transferring to San jose State University in Fall 2019.

Liberal Arts, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Phi Theta Kappa memberTransferred from West Vally College into College of the Siskiyous theater department..

Liberal Arts And Fashion Design

Activities and Societies: The Dean's ListStarted my Associates of Arts in Fashion Design as well as my Liberal Arts Degree, then.